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    Topics created by SCoccia

    • S

      Solved Not create the ticket from email
      Technical Help • • SCoccia

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      S

      ok...
      If you install uvdesk under Plesk solution, even if you install MailParse in php version (I use php 7.4)

      https://support.plesk.com/hc/en-us/articles/360005875373-How-to-add-additional-PHP-module-for-PHP-engines-shipped-with-Plesk-on-Linux-

      You must enable into domain site -> php version
      at the end you can put additional configuration, I don't know why the installation not activate the module and only the additional configuration enable it...

    • S

      Solved In RefreshMailboxCommand.php line 88:
      Technical Help • • SCoccia

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      Sanjeev

      @SCoccia

      Is your site_url is helpdesk.karatti.it/public in uvdesk.yaml file (under config/packages).

    • S

      Solved No input file specified
      Technical Help • • SCoccia

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      Sanjeev

      @peopleinside

      We will check with above solution if it is not effecting any other functionality then will add it with project.