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    Topics created by pl00

    • P

      Solved Edit Ticket - formatting Lost
      Bug Report • • pl00

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      P

      Thanks for the quick response. The patch has fixed the problem.

    • P

      Solved Ticket Sort Order
      Comments & Feedback • • pl00

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      M

      Inter-agent notes.
      It might be that an agent communicates with the client, then transfers the ticket to a new agent and writes some internal notes (which will never be visible to clients, and there will be no notification sent either), so that the next agent will not have to check all threads of the ticket.

      To shorten it with notes, make updates in code.

    • P

      Solved Content of Left Menu Bar
      Comments & Feedback • • pl00

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      Sanjeev

      @pl00

      You can create a same file with the name of customer. here.

      and add customer route on this line.

    • P

      Solved uv_user_instance table
      Technical Help • • pl00

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      Sanjeev

      @pl00 said in uv_user_instance table:

      what's your expectation of content of the designation column

      You need to fill the position someone holds or you can make it blank as well.

    • P

      Solved Scrollbar Width - Ticket Screen
      Technical Help • • pl00

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      Sanjeev

      @pl00

      Glad to know that your issue resolved.
      Get in touch with us for future updates for project.
      https://github.com/uvdesk/community-skeleton/tags