Solved issue with mail smtp

[matthew42904]

im trying to setup smtp and i get a error saying message was not able to send and i run the php refresh mail command and i get this

i have been trying for a while going through forms and i cant find anything that will fix it. any recommendations?

[Komal Sharma]

@matthew42904

im trying to setup smtp and i get a error saying message was not able to send and i run the php refresh mail command and i get this

Let us know, which version of uvdesk you are using.
Also, first you check your mailbox option. This email address configured or not.

This Error showing because email address is not configured in mailbox option:

Mailbox for email email@gmail.com not found

Also, once you clear cache of your project using the below command:

$ php bin/console c:c

After again refresh the mailbox command. If you have further any query then let us know.

Kind Respects,
Uvdesk Team

[Komal Sharma]

@matthew42904

im trying to setup smtp and i get a error saying message was not able to send and i run the php refresh mail command and i get this

Let us know, which version of uvdesk you are using.
Also, first you check your mailbox option. This email address configured or not.

This Error showing because email address is not configured in mailbox option:

Mailbox for email email@gmail.com not found

Also, once you clear cache of your project using the below command:

$ php bin/console c:c

After again refresh the mailbox command. If you have further any query then let us know.

Kind Respects,
Uvdesk Team

[matthew42904]

@Komal-Sharma

i dont know how to get a version for you