@michelict
When I click on an attachment in a ticket I receive this error: No route found for "GET
https://uvdesk.domain.nl/public/public/nl/member/ticket/download/19
We have noticed this error in the latest release uvdesk. We have fixed this issue but changes wiil be reflect on the next release. At this moment you can change the some code in your project. Please follow the below steps:
Step 1: Go to your project, open and change the code in below mentioned file path:
your-project-folder/vendor/uvdesk/core-framework/FileSystem/FileSystem.php
Add a code like this as shown the below screenshot:
$scheme = $this->container->get('router')->getContext()->getScheme();
$host = $this->container->get('router')->getContext()->getHost();
$baseUrl = "$scheme://$host";
$assetDetails['downloadURL'] = $baseUrl.$assetDetails['downloadURL'];
Reference from here.
Step 2: Now change some code in the mentioned below file path:
your-project-folder/vendor/uvdesk/core-framework/Controller/Ticket.php
$response->headers->set('Content-length', filesize($zipname));
Another line:
readfile($path);
Reference from here:
https://github.com/uvdesk/core-framework/pull/652/commits/ad4ab27f009426c635932a403983a2b04eb1302e
https://github.com/uvdesk/core-framework/pull/652/commits/dfd98fa3971df42ebdc7ab8265c502af8517b2cc
Step 3: After change the both files you will be cleared cache of your project using the below command in your project root directory:
$ php bin/console c:c
If you are facing the same issue then let us know.
Kind Respects
Uvdesk team
peopleinside
