Unsolved Definitive Amazon SES help for SMTP - Open Source Version

[TonyR]

This seems to be an issue for quite a few people and I have not yet seen a definitive answer to it.

How do you configure Amazon SES as an SMTP service?

I have obtained an SMTP username and password in SES and edited the YAML file which contains those details as per other posts:

SES Username
SES Password
SES SMTP Server
Port 587
Login
TLS

Yet it still will not connect and work. I am NOT a programmer or developer but can find my way around and edit files as needed.

I need to use SES unfortunately and if I can't resolve this it will be reason to pick a different helpdesk, which I really don't want to do!

If anyone can provide simple instruction please I would be very grateful

Thanks

[Komal Sharma]

Let us know, you have setup in swiftmailer.yaml file and uvdesk.yaml file under your-project-folder/config/packages/swiftmailer.yaml file.

Can you please, share your screenshots of your configuration in swiftmailer and email settings option.

[TonyR]

@Komal-Sharma

[TonyR]

@Komal-Sharma

[TonyR]

@Komal-Sharma

[Komal Sharma]

Thanks for sharing with us required screenshots. We will review it and update to you.

Also, you can check the below post:
https://forums.uvdesk.com/post/3016

Thanks for your time and patience!!!