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    Solved Configuration problems and/or errors in code

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    • A
      Aurelio @peopleinside last edited by

      @peopleinside I understand, in fact I haven't had any other problems compared to these... Could you pass me the root file that has no problems? The one who says he uses.
      In order to do tests on my hosting or locally.
      The truth is that the system seems too good to me and they are the only things that I cannot find a solution to, since I have reviewed the code and indeed, the classes of those errors are not in the code.

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      • peopleinside
        peopleinside EX helping member @Aurelio last edited by

        @Aurelio sorry, my root file has personal data.
        You need wait a reply from the UVdesk staff.

        I suppose you have already downloaded the root file from the UVdesk https://cdn.uvdesk.com/uvdesk/downloads/opensource/uvdesk-community-current-stable.zip

        šŸ’¬ You can also ask help on GitHub Discussions
        šŸ”“ I am no more active on Uvdesk
        šŸ”“ Forum support is inactive!

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        • A
          Aurelio @peopleinside last edited by

          @peopleinside In fact, it is the .zip that I have and that is throwing me errors with the aforementioned.
          Well, I guess I'll have to wait for an administrator to answer me and give me a solution.
          Thanks anyway for trying to help.

          peopleinside 1 Reply Last reply Reply Quote 0
          • peopleinside
            peopleinside EX helping member @Aurelio last edited by

            @Aurelio you are welcome, let's wait a UVdesk staff reply

            šŸ’¬ You can also ask help on GitHub Discussions
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            • Komal Sharma
              Komal Sharma UVdesk Staff mod last edited by

              We have already noticed these errors in the latest release uvdesk so we will try to fix them in an upcoming release.

              peopleinside 1 Reply Last reply Reply Quote 1
              • peopleinside
                peopleinside EX helping member @Komal Sharma last edited by

                @Komal-Sharma Thanks for the answer, I will keep this topic as unresolved until you never release a fix. Thanks.

                šŸ’¬ You can also ask help on GitHub Discussions
                šŸ”“ I am no more active on Uvdesk
                šŸ”“ Forum support is inactive!

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                • peopleinside
                  peopleinside EX helping member @peopleinside last edited by

                  I'm marking this as resolved as the staff is working on a fix.
                  Please hold the new version and test it, if still have issue update this thread or open a ticket: https://support.uvdesk.com/en/customer/create-ticket/

                  šŸ’¬ You can also ask help on GitHub Discussions
                  šŸ”“ I am no more active on Uvdesk
                  šŸ”“ Forum support is inactive!

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                  • Topic has been marked as solved  peopleinside peopleinside 
                  • Komal Sharma
                    Komal Sharma UVdesk Staff mod last edited by

                    @Aurelio

                    We have updated our core-framework bundle and automation bundle for these issues:

                    • Agent deleting
                    • Workflow condition "type" or "status"

                    So you can update the core-framework bundle and automation bundle follow the below steps:

                    Firstly, open your terminal in your project root directory now run the below commands for updating the module:

                    $ composer require uvdesk/core-framework:dev-master
                    
                    $ composer require uvdesk/automation-bundle:dev-master
                    

                    Now, clear the cache of the project using the below command:

                    $ php bin/console c:c
                    

                    If you have still a problem with the agent deleting and setting the workflow conditions: type or status option then let us know.

                    A 1 Reply Last reply Reply Quote 1
                    • A
                      Ahmed @Komal Sharma last edited by

                      @Komal-Sharma how can i get this update on windows xampp ?

                      Komal Sharma 1 Reply Last reply Reply Quote 0
                      • Referenced by  peopleinside peopleinside 
                      • Komal Sharma
                        Komal Sharma UVdesk Staff mod @Ahmed last edited by

                        @Ahmed said in Configuration problems and/or errors in code:

                        how can i get this update on windows xampp ?

                        In windows, you will follow the same steps in your project root directory like:

                        C:\xampp\htdocs\your-project-folder-name

                        Now you can run these commands in your project root directory now run the below commands for updating the module:

                        $ composer require uvdesk/core-framework:dev-master
                        
                        $ composer require uvdesk/automation-bundle:dev-master
                        

                        Now, clear the cache of the project using the below command:

                        $ php bin/console c:c
                        

                        If you have still a problem with updating the modules then let us know.

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