22 Jul 2022, 21:57

Hi, thanks for your time:
We use uvdesk community. It suddenly stopped fetch mails and when we run manually the script return this messages

1. Processing uvdesk mailbox configuration.

2. Opening imap stream...
21:15:51 WARNING   [php] Warning: imap_open(): Couldn't open stream {outlook.office365.com:993/imap/ssl}INBOX ["exception" => ErrorException { …}]

3. IMAP stream opened.

No more steps are executed and finsh in step 3.

  • Credentials are ok
  • Network connectios are ok
  • Clear cache done.
  • Nothing in the prod logs
  • We also change the connection params with {outlook.office365.com:993/imap/ssl/novalidate-cert} without success.
  • UVdesk | V -1.0.13
  • We dont find more tips to try. ☹

Are there some logs where we can view in detail this exception? ["exception" => ErrorException { …}]

Thanks and sorry about my english!