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Solved Group vs Team

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  • D
    DomDis last edited by 19 Feb 2022, 00:32

    What is the difference between a Group and a Team ?

    peopleinside 1 Reply Last reply 19 Feb 2022, 07:29 Reply Quote 0
    • Komal Sharma
      Komal Sharma UVdesk Staff mod last edited by 21 Feb 2022, 04:25

      @DomDis
      I hope this article helps you understand what is difference between group and team?
      Please check it here for group and check it here for team.

      1 Reply Last reply Reply Quote 0
      • peopleinside
        peopleinside EX helping member @DomDis last edited by 19 Feb 2022, 07:29

        @domdis I think if you open the group page settings you can see groups are used for permissions. Maybe teams are more for assign ticket to more agents but let's wait a deep explain from the developers.

        💬 You can also ask help on GitHub Discussions
        🔴 I am no more active on Uvdesk
        🔴 Forum support is inactive!

        1 Reply Last reply Reply Quote 0
        • Komal Sharma
          Komal Sharma UVdesk Staff mod last edited by 21 Feb 2022, 04:25

          @DomDis
          I hope this article helps you understand what is difference between group and team?
          Please check it here for group and check it here for team.

          1 Reply Last reply Reply Quote 0
          • Topic has been marked as solved  peopleinside peopleinside 21 Feb 2022, 08:59
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