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    • R
      radekdzik last edited by

      Hi,
      perhaps anyone can help me:
      Installation on hosting:
      Step 3 - fine,
      Step 4 - fine (php 7.4 etc..)
      Step 5 - database - for sure good credentials (no special chars) and got such error:
      alt text

      It should be some simple 🙂
      thank you
      Radek

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      • vipin
        vipin developer UVdesk Staff last edited by

        @radekdzik
        Please try to clear your project cache .
        run php bin/console c:c in your root directory

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        • R
          radekdzik last edited by

          Hi,
          unfortunately I don't have access to the console (server is Web based, access via cpanel.

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          • vipin
            vipin developer UVdesk Staff last edited by

            @radekdzik
            follow this https://docs.cpanel.net/knowledge-base/general-systems-administration/how-to-access-the-command-line/
            it will help you to get console in Cpanel.
            or check the permission of read & write must given to the uvdesk project.

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            • Sanjeev
              Sanjeev developer UVdesk Staff last edited by Sanjeev

              @radekdzik

              Please enable read/write permission for .env file.
              Also increase max_execution_time in php.ini file.

              restart your server and setup again and make a try once.

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