Continuous API Error: An unexpected error occurred. Please try again later

  • Hi!

    I already read the documentation about how to install and enable the API for UVdesk, but doesnt matter what I try, I always receive the same error when I try to access the API. The error message is:

    {"status":false,"message":"An unexpected error occurred. Please try again later."}

    I think that maybe this error is related how the API token is passed in the URL, however I couldnt find in the documentation how this information is send. Has anyone been successful in installing the open source version and getting the API to work?

  • @leandrorocha

    Check ticket create process here:



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