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    Solved Continuous API Error: An unexpected error occurred. Please try again later

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    • L
      leandrorocha last edited by

      Hi!

      I already read the documentation about how to install and enable the API for UVdesk, but doesnt matter what I try, I always receive the same error when I try to access the API. The error message is:

      {"status":false,"message":"An unexpected error occurred. Please try again later."}
      

      I think that maybe this error is related how the API token is passed in the URL, however I couldnt find in the documentation how this information is send. Has anyone been successful in installing the open source version and getting the API to work?

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      • Sanjeev
        Sanjeev developer UVdesk Staff last edited by

        @leandrorocha

        Check ticket create process here:

        header.PNG

        MultipleAttachment.PNG

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        • peopleinside
          peopleinside EX helping member last edited by

          Hi,
          this topic seems has no more updates.
          I mark the discussion as resolved.

          You can still be able to reply if you need help.

          šŸ’¬ You can also ask help on GitHub Discussions
          šŸ”“ I am no more active on Uvdesk
          šŸ”“ Forum support is inactive!

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