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    • peopleinside
      peopleinside community specialist mod @Sanjeev last edited by

      @Sanjeev said in GitHub page not updated:

      @peopleinside

      We have updated project zip with latest version 1.0.13 here.

      You need to just download this zip and after unzip it you need to just setup project(using web installer or command) also you don't need for composer for this.

      You made me loosing my time, sorry if I tell you.
      Replacing this new folder doesn't allow to update. As soon i go on the UVdesk user or operator login page get error 500.

      I need wait a reply to the ticket I have opened.

      šŸ’¬ You can also ask help on GitHub Discussions
      šŸŸ  I may be no more active as before in this community as announced here

      1 Reply Last reply Reply Quote 0
      • Sanjeev
        Sanjeev developer UVdesk Staff last edited by

        @peopleinside

        In my latest try to update, once files was replaced get an error because some new required tables was not present in the database.

        Please run below commands:

        php bin/console d:s:u --force
        php bin/console assets:install

        Also is impossible from this zip file name understand what version user is downloading.

        When you will download the zip from here after extracting this zip you will see project with version name as well.

        peopleinside 2 Replies Last reply Reply Quote 0
        • peopleinside
          peopleinside community specialist mod @Sanjeev last edited by

          @Sanjeev this works but I loosed my UVdesk logo that is not working and once logged in I don't see any reCaptcha settings.

          šŸ’¬ You can also ask help on GitHub Discussions
          šŸŸ  I may be no more active as before in this community as announced here

          1 Reply Last reply Reply Quote 0
          • Sanjeev
            Sanjeev developer UVdesk Staff last edited by

            @peopleinside

            UVdesk logo that is not working and once logged in I don't see any reCaptcha settings.

            You need to replace your new project public folder by old project public folder.

            As all the attachments and images path will be save in database and it will be physically present in public folder of project.

            1 Reply Last reply Reply Quote 1
            • peopleinside
              peopleinside community specialist mod @Sanjeev last edited by peopleinside

              @Sanjeev said in GitHub page not updated:

              @peopleinside

              In my latest try to update, once files was replaced get an error because some new required tables was not present in the database.

              Please run below commands:

              php bin/console d:s:u --force
              php bin/console assets:install

              Also is impossible from this zip file name understand what version user is downloading.

              When you will download the zip from here after extracting this zip you will see project with version name as well.

              OK so you missed to indicate:
              From old installation replace the public directory to the new installation to keep user profile photos and attachements

              and thanks to this screenshot https://prnt.sc/111jb37 in the issue https://github.com/uvdesk/community-skeleton/issues/380 I found the ReCaptcha.

              I don't understand how this can be placed at operator profile.
              Every admin or operator profile will have a captcha settings?

              As the captcha are added on all UVdesk page I was sure to find it in Branding or in the Spam settings, not under the operator profile.

              All seems work fine now, I need just test ticket creation from email and web.

              šŸ’¬ You can also ask help on GitHub Discussions
              šŸŸ  I may be no more active as before in this community as announced here

              1 Reply Last reply Reply Quote 0
              • peopleinside
                peopleinside community specialist mod last edited by

                All works fine, thanks!

                šŸ’¬ You can also ask help on GitHub Discussions
                šŸŸ  I may be no more active as before in this community as announced here

                1 Reply Last reply Reply Quote 0
                • Sanjeev
                  Sanjeev developer UVdesk Staff last edited by

                  @peopleinside

                  Glad to know that šŸ™‚

                  If anybody will setup a new project using composer command or using zip will not face any such issue.

                  peopleinside 1 Reply Last reply Reply Quote 0
                  • peopleinside
                    peopleinside community specialist mod @Sanjeev last edited by peopleinside

                    @Sanjeev I just don't understand what is the sense to put the ReCaptcha in the operator profile settings.
                    All operator will have this ReCaptcha field when they visit his profile?

                    I think is more logic find the ReCaptcha settings in branding or spam to be showed in one page and not in all operators profile.

                    Is also hard find reCaptcha under operator profile as the captcha is something placed not only on the
                    login but also on ticket creation and is not something applied to the single operator profile but on the full UVdesk install.

                    šŸ’¬ You can also ask help on GitHub Discussions
                    šŸŸ  I may be no more active as before in this community as announced here

                    1 Reply Last reply Reply Quote 0
                    • Sanjeev
                      Sanjeev developer UVdesk Staff last edited by

                      @peopleinside

                      All operator will have this ReCaptcha space?

                      As branding section is mainly for customer side (knowledgebase) setting.

                      And ReCaptcha is one time setting and being used for customer and admin panel both side so we have used in profile section of admin.

                      Also it is available for admin only not for agents, agents will not able to see this.

                      peopleinside 1 Reply Last reply Reply Quote 0
                      • peopleinside
                        peopleinside community specialist mod @Sanjeev last edited by

                        @Sanjeev Understand. In my case I found just thanks to the screenshot shared on the issue.

                        Another point: user that update from zip need backup some files, resume that and replace the new public folder with the old one so it will not miss favicon, attachments, logo, etc.. but by doing that if you made for example update to css in the public/bundles user will loose updates.

                        šŸ’¬ You can also ask help on GitHub Discussions
                        šŸŸ  I may be no more active as before in this community as announced here

                        1 Reply Last reply Reply Quote 0
                        • Sanjeev
                          Sanjeev developer UVdesk Staff last edited by

                          @peopleinside

                          Another point: user that update from zip need backup some files, resume that and replace the new public folder with the old one so it will not miss favicon, attachments, logo, etc.. but by doing that if you made for example update to css in the public/bundles user will loose updates.

                          You can run below command and will get all latest CSS and Js automatically update in public folder anytime.

                          php bin/console assets:install

                          peopleinside 1 Reply Last reply Reply Quote 1
                          • peopleinside
                            peopleinside community specialist mod @Sanjeev last edited by

                            @Sanjeev Thank you for all your help.
                            Have a great Sunday and new week. Take care of yourself šŸ™‚

                            šŸ’¬ You can also ask help on GitHub Discussions
                            šŸŸ  I may be no more active as before in this community as announced here

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