5 Apr 2021, 08:19
@Sanjeev this works but I loosed my UVdesk logo that is not working and once logged in I don't see any reCaptcha settings.
Solved GitHub page not updated
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https://github.com/uvdesk/community-skeleton#direct-download
Let download an old version. Is important to keep updated content, fix it
Will be useful a zip file that can work without composer means can be installed without composer.
Also can be useful have in the operator panel a button that allow to do necessary command that require composer, for example a button that do: php bin/console c:c -
Of course will update latest version with our zip version on official site today here as well.
Once it is done we will update you on this conversation.
You don't need for composer for this you need to just download and setup project.
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We have updated project zip with latest version 1.0.13 here.
You need to just download this zip and after unzip it you need to just setup project(using web installer or command) also you don't need for composer for this.
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@Sanjeev Again incomplete informations on how to update: seems you are giving info on how to install and not how to update. I will try this zip file but I have already tried to update to the latest version and I get an issue with the captcha maybe because you have updated also what is need in the database so is not clear to me how the update can update the database of an existing installation.
In my latest try to update, once files was replaced get an error because some new required tables was not present in the database.
Also is impossible from this zip file name understand what version user is downloading.
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@Sanjeev said in GitHub page not updated:
We have updated project zip with latest version 1.0.13 here.
You need to just download this zip and after unzip it you need to just setup project(using web installer or command) also you don't need for composer for this.
You made me loosing my time, sorry if I tell you.
Replacing this new folder doesn't allow to update. As soon i go on the UVdesk user or operator login page get error 500.I need wait a reply to the ticket I have opened.
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In my latest try to update, once files was replaced get an error because some new required tables was not present in the database.
Please run below commands:
php bin/console d:s:u --force
php bin/console assets:installAlso is impossible from this zip file name understand what version user is downloading.
When you will download the zip from here after extracting this zip you will see project with version name as well.
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@Sanjeev this works but I loosed my UVdesk logo that is not working and once logged in I don't see any reCaptcha settings.
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UVdesk logo that is not working and once logged in I don't see any reCaptcha settings.
You need to replace your new project public folder by old project public folder.
As all the attachments and images path will be save in database and it will be physically present in public folder of project.
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@Sanjeev said in GitHub page not updated:
In my latest try to update, once files was replaced get an error because some new required tables was not present in the database.
Please run below commands:
php bin/console d:s:u --force
php bin/console assets:installAlso is impossible from this zip file name understand what version user is downloading.
When you will download the zip from here after extracting this zip you will see project with version name as well.
OK so you missed to indicate:
From old installation replace the public directory to the new installation to keep user profile photos and attachementsand thanks to this screenshot https://prnt.sc/111jb37 in the issue https://github.com/uvdesk/community-skeleton/issues/380 I found the ReCaptcha.
I don't understand how this can be placed at operator profile.
Every admin or operator profile will have a captcha settings?As the captcha are added on all UVdesk page I was sure to find it in Branding or in the Spam settings, not under the operator profile.
All seems work fine now, I need just test ticket creation from email and web.
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All works fine, thanks!
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Glad to know that
If anybody will setup a new project using composer command or using zip will not face any such issue.
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@Sanjeev I just don't understand what is the sense to put the ReCaptcha in the operator profile settings.
All operator will have this ReCaptcha field when they visit his profile?I think is more logic find the ReCaptcha settings in branding or spam to be showed in one page and not in all operators profile.
Is also hard find reCaptcha under operator profile as the captcha is something placed not only on the
login but also on ticket creation and is not something applied to the single operator profile but on the full UVdesk install. -
All operator will have this ReCaptcha space?
As branding section is mainly for customer side (knowledgebase) setting.
And ReCaptcha is one time setting and being used for customer and admin panel both side so we have used in profile section of admin.
Also it is available for admin only not for agents, agents will not able to see this.
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@Sanjeev Understand. In my case I found just thanks to the screenshot shared on the issue.
Another point: user that update from zip need backup some files, resume that and replace the new public folder with the old one so it will not miss favicon, attachments, logo, etc.. but by doing that if you made for example update to css in the public/bundles user will loose updates.
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Another point: user that update from zip need backup some files, resume that and replace the new public folder with the old one so it will not miss favicon, attachments, logo, etc.. but by doing that if you made for example update to css in the public/bundles user will loose updates.
You can run below command and will get all latest CSS and Js automatically update in public folder anytime.
php bin/console assets:install
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@Sanjeev Thank you for all your help.
Have a great Sunday and new week. Take care of yourself