GitHub page not updated


  • mod admin

    @Sanjeev Again incomplete informations on how to update: seems you are giving info on how to install and not how to update. I will try this zip file but I have already tried to update to the latest version and I get an issue with the captcha maybe because you have updated also what is need in the database so is not clear to me how the update can update the database of an existing installation.

    In my latest try to update, once files was replaced get an error because some new required tables was not present in the database.

    Also is impossible from this zip file name understand what version user is downloading.


  • mod admin

    @Sanjeev said in GitHub page not updated:

    @peopleinside

    We have updated project zip with latest version 1.0.13 here.

    You need to just download this zip and after unzip it you need to just setup project(using web installer or command) also you don't need for composer for this.

    You made me loosing my time, sorry if I tell you.
    Replacing this new folder doesn't allow to update. As soon i go on the UVdesk user or operator login page get error 500.

    I need wait a reply to the ticket I have opened.


  • UVdesk Staff mod

    @peopleinside

    In my latest try to update, once files was replaced get an error because some new required tables was not present in the database.

    Please run below commands:

    php bin/console d:s:u --force
    php bin/console assets:install

    Also is impossible from this zip file name understand what version user is downloading.

    When you will download the zip from here after extracting this zip you will see project with version name as well.


  • mod admin

    @Sanjeev this works but I loosed my UVdesk logo that is not working and once logged in I don't see any reCaptcha settings.


  • UVdesk Staff mod

    @peopleinside

    UVdesk logo that is not working and once logged in I don't see any reCaptcha settings.

    You need to replace your new project public folder by old project public folder.

    As all the attachments and images path will be save in database and it will be physically present in public folder of project.


  • mod admin

    @Sanjeev said in GitHub page not updated:

    @peopleinside

    In my latest try to update, once files was replaced get an error because some new required tables was not present in the database.

    Please run below commands:

    php bin/console d:s:u --force
    php bin/console assets:install

    Also is impossible from this zip file name understand what version user is downloading.

    When you will download the zip from here after extracting this zip you will see project with version name as well.

    OK so you missed to indicate:
    From old installation replace the public directory to the new installation to keep user profile photos and attachements

    and thanks to this screenshot https://prnt.sc/111jb37 in the issue https://github.com/uvdesk/community-skeleton/issues/380 I found the ReCaptcha.

    I don't understand how this can be placed at operator profile.
    Every admin or operator profile will have a captcha settings?

    As the captcha are added on all UVdesk page I was sure to find it in Branding or in the Spam settings, not under the operator profile.

    All seems work fine now, I need just test ticket creation from email and web.


  • mod admin

    All works fine, thanks!


  • UVdesk Staff mod

    @peopleinside

    Glad to know that 🙂

    If anybody will setup a new project using composer command or using zip will not face any such issue.


  • mod admin

    @Sanjeev I just don't understand what is the sense to put the ReCaptcha in the operator profile settings.
    All operator will have this ReCaptcha field when they visit his profile?

    I think is more logic find the ReCaptcha settings in branding or spam to be showed in one page and not in all operators profile.

    Is also hard find reCaptcha under operator profile as the captcha is something placed not only on the
    login but also on ticket creation and is not something applied to the single operator profile but on the full UVdesk install.


  • UVdesk Staff mod

    @peopleinside

    All operator will have this ReCaptcha space?

    As branding section is mainly for customer side (knowledgebase) setting.

    And ReCaptcha is one time setting and being used for customer and admin panel both side so we have used in profile section of admin.

    Also it is available for admin only not for agents, agents will not able to see this.


  • mod admin

    @Sanjeev Understand. In my case I found just thanks to the screenshot shared on the issue.

    Another point: user that update from zip need backup some files, resume that and replace the new public folder with the old one so it will not miss favicon, attachments, logo, etc.. but by doing that if you made for example update to css in the public/bundles user will loose updates.


  • UVdesk Staff mod

    @peopleinside

    Another point: user that update from zip need backup some files, resume that and replace the new public folder with the old one so it will not miss favicon, attachments, logo, etc.. but by doing that if you made for example update to css in the public/bundles user will loose updates.

    You can run below command and will get all latest CSS and Js automatically update in public folder anytime.

    php bin/console assets:install


  • mod admin

    @Sanjeev Thank you for all your help.
    Have a great Sunday and new week. Take care of yourself 🙂


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