Solved Email integration not working
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Refresh command indicates processing of message, but refreshing GUI still shows 0 tickets. This is my first attempt using uvdesk.
Regards,
Duncanroot@helpdesk:/var/www/html# php /var/www/html/uvdesk/bin/console uvdesk:refresh-mailbox support@cdsoft.no
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Processing uvdesk mailbox configuration.
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Opening imap stream...
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IMAP stream opened.
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Fetching Email collection since 09 March 2021.
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Total fetched email -> 1
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Starting to convert Emails into Tickets ->
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Converting email 1 out of 1.
Mailbox refreshed successfully !!!
root@helpdesk:/var/www/html# -
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Most probably your site_url is not correct in uvdesk.yaml (under config/packages folder) file.
Please share your helpdesk URL by which you are running your project on browser.
We will let you know what should be the correct site URL.
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You're correct, I figured the problem by adding /public to my site_url.
Thanks,
DUncan -
Glad to know that your issue has been fixed.
