D Duncan
10 Mar 2021, 15:10

Refresh command indicates processing of message, but refreshing GUI still shows 0 tickets. This is my first attempt using uvdesk.

Regards,
Duncan

root@helpdesk:/var/www/html# php /var/www/html/uvdesk/bin/console uvdesk:refresh-mailbox support@cdsoft.no

  1. Processing uvdesk mailbox configuration.

  2. Opening imap stream...

  3. IMAP stream opened.

  4. Fetching Email collection since 09 March 2021.

  5. Total fetched email -> 1

  6. Starting to convert Emails into Tickets ->
    =============================================
    =============================================

Converting email 1 out of 1.

Mailbox refreshed successfully !!!
root@helpdesk:/var/www/html#