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    Solved UV Desk setting up email on windows platform - WAMP Server

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    • N
      Nishit last edited by

      @Sanjeev

      I have tried running a cron job in my project directory. I used the following command "php bin/console uvdesk:refresh-mailbox -t 1 servicedesk@astute.co.in" and the response to my command comes up with an error - Fatal error: Default value for parameters with a class type hint can only be NULL in C:\wamp64\www\uvdesk\vendor\symfony\console\Application.php on line 86

      I tried checking the path but couldn't figure out what is wrong.
      f4f78745-e4e8-4e41-b704-7a6468cba135-image.png

      please help.

      peopleinside 1 Reply Last reply Reply Quote 0
      • peopleinside
        peopleinside community specialist mod @Nishit last edited by

        @Nishit said in UV Desk setting up email on windows platform - WAMP Server:

        Default value for parameters with a class type hint can only be NULL

        What is your PHP version?

        šŸ’¬ You can also ask help on GitHub Discussions
        šŸŸ  I may be no more active as before in this community as announced here

        1 Reply Last reply Reply Quote 0
        • N
          Nishit last edited by

          @peopleinside

          PHP Version 7.3.21

          peopleinside 1 Reply Last reply Reply Quote 0
          • N
            Nishit last edited by

            @peopleinside I tried to make changes to the code and I replaced the values with Null.

            1ab8f16a-eadb-4a2b-82e8-67163c1e4e12-image.png

            Now I tried running the refresh command again and in response now i got Parse error: syntax error, unexpected '?' in C:\wamp64\www\uvdesk\config\bootstrap.php on line 13

            1 Reply Last reply Reply Quote 0
            • peopleinside
              peopleinside community specialist mod @Nishit last edited by

              PHP Version 7.3.21

              @Nishit the PHP version seems to be good.

              I tried to make changes to the code and I replaced the values with Null.

              If you really don't know what you are editing I don't suggest to edit the core code also if I can understand your try to fix.
              I think "we" need wait for a reply from developers.

              What you can try is to resume the original core code that you edited than maybe you can test if you fet the same issue with a Gmail address or an email address that after the @ has domain.ext and not domain.ext.ext2

              I remember to discovered (but I think is not reported as bug in GitHub) that UVdesk can have issue on receiving email on a subdomain address. I can remember I get error if my support email is like support1.team@domain.ext

              In your case I'm not sure if the error can be realted to the domain extensions that have two fullstop .co.in.
              Maybe not realted in this case you need wait a reply from devs.

              šŸ’¬ You can also ask help on GitHub Discussions
              šŸŸ  I may be no more active as before in this community as announced here

              1 Reply Last reply Reply Quote 0
              • N
                Nishit last edited by

                @peopleinside Okay lets wait for @Sanjeev to have a look on it.
                Thanks for your help šŸ™‚

                peopleinside 1 Reply Last reply Reply Quote 1
                • peopleinside
                  peopleinside community specialist mod @Nishit last edited by

                  @Nishit yes let's wait. I'm sorry to cannot help you to fix immediately.

                  šŸ’¬ You can also ask help on GitHub Discussions
                  šŸŸ  I may be no more active as before in this community as announced here

                  1 Reply Last reply Reply Quote 0
                  • Sanjeev
                    Sanjeev developer UVdesk Staff last edited by

                    @Nishit

                    It seems like the only problem with your php version.
                    And you do not need to change anything under vendor folder if your php version is greater than 7.2

                    Sometime PHP version for Web and CLI may be different it can be cause this issue.

                    You need to make your php version default for both and then make a try.

                    1 Reply Last reply Reply Quote 0
                    • N
                      Nishit last edited by

                      Dear @Sanjeev ,

                      You can refer the screenshot below.. I am using the same version for web and cli.

                      3e905525-a8e6-4a72-900c-2328ef7c6a0f-image.png

                      I still wonder why there is an issue.

                      Regards,
                      Nishit

                      1 Reply Last reply Reply Quote 0
                      • Sanjeev
                        Sanjeev developer UVdesk Staff last edited by

                        @Nishit

                        Have you restarted the server after making changes?

                        1 Reply Last reply Reply Quote 0
                        • N
                          Nishit last edited by

                          Dear @Sanjeev ,

                          Many times... I tired restarting and changing/switching versions vice versa.

                          1 Reply Last reply Reply Quote 0
                          • N
                            Nishit last edited by

                            @Sanjeev
                            Still doesn't work!

                            I am trying other way around by checking if I can directly host it on IIS.
                            If you have any procedure or prerequisites before installation on IIS. kindly let me know the same please. it would be much appreciated.

                            peopleinside 2 Replies Last reply Reply Quote 0
                            • peopleinside
                              peopleinside community specialist mod @Nishit last edited by

                              @Nishit still not resolved?
                              I'm sorry to read that.

                              šŸ’¬ You can also ask help on GitHub Discussions
                              šŸŸ  I may be no more active as before in this community as announced here

                              1 Reply Last reply Reply Quote 0
                              • peopleinside
                                peopleinside community specialist mod @Nishit last edited by

                                @Nishit can we do something for help you?
                                I'm asking if the issue with emails is just with your email or you have issues also with Gmail or other email account.

                                if you use Gmail you need use a specific app password in UVdesk and not the Gmail password.
                                Will be interesting understand where the issue is and if the issue you are facing is only on Windows.

                                On Centos UVdesk works fine for me also SMTP.

                                šŸ’¬ You can also ask help on GitHub Discussions
                                šŸŸ  I may be no more active as before in this community as announced here

                                1 Reply Last reply Reply Quote 0
                                • peopleinside
                                  peopleinside community specialist mod last edited by

                                  Topic marked as solved as no reply has been posted.

                                  šŸ’¬ You can also ask help on GitHub Discussions
                                  šŸŸ  I may be no more active as before in this community as announced here

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