UV Desk setting up email on windows platform - WAMP Server

Nishit · 11 Mar 2021, 16:57

@peopleinside I tried to make changes to the code and I replaced the values with Null.

Now I tried running the refresh command again and in response now i got Parse error: syntax error, unexpected '?' in C:\wamp64\www\uvdesk\config\bootstrap.php on line 13

peopleinside · 11 Mar 2021, 17:03

PHP Version 7.3.21

@Nishit the PHP version seems to be good.

I tried to make changes to the code and I replaced the values with Null.

If you really don't know what you are editing I don't suggest to edit the core code also if I can understand your try to fix.
I think "we" need wait for a reply from developers.

What you can try is to resume the original core code that you edited than maybe you can test if you fet the same issue with a Gmail address or an email address that after the @ has domain.ext and not domain.ext.ext2

I remember to discovered (but I think is not reported as bug in GitHub) that UVdesk can have issue on receiving email on a subdomain address. I can remember I get error if my support email is like support1.team@domain.ext

In your case I'm not sure if the error can be realted to the domain extensions that have two fullstop .co.in.
Maybe not realted in this case you need wait a reply from devs.

Nishit · 11 Mar 2021, 17:05

@peopleinside Okay lets wait for @Sanjeev to have a look on it.
Thanks for your help

peopleinside · 11 Mar 2021, 17:06

@Nishit yes let's wait. I'm sorry to cannot help you to fix immediately.

Sanjeev · 12 Mar 2021, 12:40

@Nishit

It seems like the only problem with your php version.
And you do not need to change anything under vendor folder if your php version is greater than 7.2

Sometime PHP version for Web and CLI may be different it can be cause this issue.

You need to make your php version default for both and then make a try.

Nishit · 15 Mar 2021, 16:42

Dear @Sanjeev ,

You can refer the screenshot below.. I am using the same version for web and cli.

I still wonder why there is an issue.

Regards,
Nishit

Sanjeev · 17 Mar 2021, 05:59

@Nishit

Have you restarted the server after making changes?

Nishit · 17 Mar 2021, 07:17

Dear @Sanjeev ,

Many times... I tired restarting and changing/switching versions vice versa.

Nishit · 7 Oct 2021, 20:03

@Sanjeev
Still doesn't work!

I am trying other way around by checking if I can directly host it on IIS.
If you have any procedure or prerequisites before installation on IIS. kindly let me know the same please. it would be much appreciated.

peopleinside · 3 Oct 2021, 20:27

@Nishit still not resolved?
I'm sorry to read that.

peopleinside · 7 Oct 2021, 20:03

@Nishit can we do something for help you?
I'm asking if the issue with emails is just with your email or you have issues also with Gmail or other email account.

if you use Gmail you need use a specific app password in UVdesk and not the Gmail password.
Will be interesting understand where the issue is and if the issue you are facing is only on Windows.

On Centos UVdesk works fine for me also SMTP.

peopleinside · 15 Oct 2021, 09:13

Topic marked as solved as no reply has been posted.

Solved UV Desk setting up email on windows platform - WAMP Server