How to add new ticket priority and Label in uvdesk community helpdesk?
Shoman last edited by
Can you locate me under which file I need to modify the code to add a new priority field and label?
You can add ticket Label from ticket listing and it will add dynamically into Label listing.
Check this: https://prnt.sc/t8f9h8
And for ticket priority you need to make a new entry into database with a color code.
Then you will be able to see new ticket priority into every listing.
Check this: https://prnt.sc/t8ez20