Solved How to add new ticket priority and Label in uvdesk community helpdesk?
Can you locate me under which file I need to modify the code to add a new priority field and label?
Sanjeev developer UVdesk Staff mod last edited by
You can add ticket Label from ticket listing and it will add dynamically into Label listing.
Check this: https://prnt.sc/t8f9h8
And for ticket priority you need to make a new entry into database with a color code.
Then you will be able to see new ticket priority into every listing.
Check this: https://prnt.sc/t8ez20