27 Jul 2020, 04:19

@lukaszw

Locate the file vendor->uvdesk->core-framework->Services->EmailService.php

Open the EmailService.php reach to sendMail() function.

and dump() the exception as in attached image.

3439183f-d1c1-4d00-b7d0-ff2df9275ed1-image.png

It will show the error you are facing while sending mails (if adding an agent, creating a ticket etc).