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    UVdesk

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    lukaszw

    @lukaszw

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    Best posts made by lukaszw

    • RE: Installation error uvdesk/public/wizard/xhr/load/super-user| 1146 Table 'uvdesk1.uv_support_role' doesn't exist

      All ok, just need to log in with path public/en/member/login. Thank You for help, perfect job.

      posted in Technical Help
      L
      lukaszw

    Latest posts made by lukaszw

    • RE: uvdesk is not sending emails

      Ok, problem solved, there was a problem with .cert. I change smtp server not by defualt by dns by directly to server and then this one is not making any errors.

      posted in Technical Help
      L
      lukaszw
    • RE: uvdesk is not sending emails

      Exception:

      EmailService.php on line 532:
      "Warning: stream_socket_enable_crypto(): Peer certificate CN=*.linuxpl.com' did not match expected CN=mail.transport-wietrak.eu'"

      posted in Technical Help
      L
      lukaszw
    • RE: uvdesk is not sending emails

      Ok, so swiftmailer.yaml looks now :

      root@server:/var/www/html/uvdesk# cat config/packages/swiftmailer.yaml
      swiftmailer:
          default_mailer: invoices
          mailers:
              invoices:
                  transport: smtp
                  username: invoices@transport-wietrak.eu
                  password: **********
                  host: mail.transport-wietrak.eu
                  port: 587
                  encryption: tls
                  auth_mode: login
                  sender_address: invoices@transport-wietrak.eu
                  delivery_addresses: ['']
                  disable_delivery: false
      
      

      I added also this row in exception, but Symfony Profiler didn't show any other error after that.
      Where this exception message should be ?

      posted in Technical Help
      L
      lukaszw
    • uvdesk is not sending emails

      Hi,

      I can not find a solution:
      Here You can find settings in yaml filles resposible for sendingn emails.

      1. uvdesk.yaml
      root@server:/var/www/html/uvdesk/config/packages# cat uvdesk.yaml
      
      parameters:
          app_locales: en|fr|it
      
          # Default Assets
          assets_default_agent_profile_image_path: 'bundles/uvdeskcoreframework/images/uv-avatar-batman.png'
          assets_default_customer_profile_image_path: 'bundles/uvdeskcoreframework/images/uv-avatar-ironman.png'
          assets_default_helpdesk_profile_image_path: 'bundles/uvdeskcoreframework/images/uv-avatar-uvdesk.png'
      
          uvdesk_site_path.member_prefix: member
          uvdesk_site_path.knowledgebase_customer_prefix: customer
      
          # File uploads constraints
          # @TODO: Set these parameters via compilers
          max_post_size: 8388608
          max_file_uploads: 20
          upload_max_filesize: 2097152
      
      uvdesk:
          site_url: 'localhost:80/uvdesk/public'
          upload_manager:
              id: Webkul\UVDesk\CoreFrameworkBundle\FileSystem\UploadManagers\Localhost
      
          support_email:
              id: invoices@transport-wietrak.eu
              name: Invoices
              mailer_id: invoices
      
          # Default resources
          default:
              ticket:
                  type: support
                  status: open
                  priority: low
              templates:
                  email: mail.html.twig
      
      
      1. swiftmailer.yaml
      root@server:/var/www/html/uvdesk/config/packages# cat swiftmailer.yaml
      swiftmailer:
          #spool: { type: memory }
          default_mailer: invoices
          mailers:
              invoices:
                  transport: smtp
                  username: invoices@transport-wietrak.eu
                  password: ********
                  host: mail.transport-wietrak.eu
                  port: 587
                  encryption: tls
                  auth_mode: login
                  sender_address: invoices@transport-wietrak.eu
                  delivery_addresses: ['invoices@transport-wietrak.eu']
                  disable_delivery: false
      
      
      
      1. uvdesk_mailbox.yaml
      root@server:/var/www/html/uvdesk/config/packages# cat uvdesk_mailbox.yaml
      uvdesk_mailbox:
          emails: ~
              # Often Reply emails like from gmail contains extra and redundant previous mail data.
              # This data can be removed by adding delimiter i.e. specific line before each reply.
              # delimiter: '<-- Please add content above this line -->'
              # enable_delimiter: true
      
          # Configure your mailboxes here
          mailboxes:
              invoices_get:
                  name: Invoices
                  enabled: true
      
                  # [SMTP] Outgoing mail server
                  # Swiftmailer smtp mailer to use for sending emails through on behalf of this mailbox
                  smtp_server:
                      mailer_id: invoices
      
                  # [IMAP] Incoming mail server
                  # IMAP configurations to use for fetching emails from mailbox
                  imap_server:
                      host: '{mail.transport-wietrak.eu:143/imap/tls/novalidate-cert}INBOX'
                      username: invoices@transport-wietrak.eu
                      password: *********
      
              mailbox_4133:
                  name: lukasz_todo
                  enabled: true
      
                  # [SMTP] Outgoing mail server
                  # Swiftmailer smtp mailer to use for sending emails through on behalf of this mailbox
                  smtp_server:
                      mailer_id: invoices
      
                  # [IMAP] Incoming mail server
                  # IMAP configurations to use for fetching emails from mailbox
                  imap_server:
                      host: '{mail.transport-wietrak.eu:143/imap/tls/novalidate-cert}TASK'
                      username: lukasz.wietrak@transport-wietrak.eu
                      password: **********
      
      
      posted in Technical Help
      L
      lukaszw
    • RE: Installation error uvdesk/public/wizard/xhr/load/super-user| 1146 Table 'uvdesk1.uv_support_role' doesn't exist

      All ok, just need to log in with path public/en/member/login. Thank You for help, perfect job.

      posted in Technical Help
      L
      lukaszw
    • RE: Installation error uvdesk/public/wizard/xhr/load/super-user| 1146 Table 'uvdesk1.uv_support_role' doesn't exist

      @Sanjeev something is not working properly, I created new user account with passwords and I can't still log in...
      Is it some special login path for members/admins to log in or it is the same ?

      posted in Technical Help
      L
      lukaszw
    • RE: Installation error uvdesk/public/wizard/xhr/load/super-user| 1146 Table 'uvdesk1.uv_support_role' doesn't exist

      Thank You, works for me.
      Are You sure about login password to system ?
      Email is correct becouse I see it on db, but password is protected so I can't confirm it.
      I can't log in...

      posted in Technical Help
      L
      lukaszw
    • Installation error uvdesk/public/wizard/xhr/load/super-user| 1146 Table 'uvdesk1.uv_support_role' doesn't exist

      Hi,
      ubuntu 18.04 , I checked installation version from composer and also from zip file, same error.
      I checked also configuration by shell script, didn't help. I don't know what to do... I am not sure if it ask about super admin account from uvdesk or the symfony framework, I found some ideas on forum like changing url parameter add/remove "resolve" in config file doctrine.yaml, but that didn't help also.

      I am quite sure or chmods done correctly, php limit set in php.ini, and also permission apache to override set on ALL.
      Please check it guys, I sucked.

      23eb5735-57f9-4161-b995-e583068eae5f-image.png

      2d039421-bafb-4e2f-80b8-f0deeb9ac88e-image.png

      posted in Technical Help
      L
      lukaszw