how to create email customer to send email
herman last edited by
i would like to ask about how to create email customer for reply or back to notification from agent, i dont know how to reply to email after while the customer create a ticket from support desk.
Thank you very much for your info
admin last edited by
All automation in UVdesk can be possible through workflow, for more details refer to this link - https://docs.uvdesk.com/uvdemo/productivity/workflow.html
Also, do let us know which variant of UVdesk are you using? Open Source or SaaS Helpdesk? so that we can assist you accordingly.
Thanks & Regards