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    Solved how to create email customer to send email

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    • H
      herman last edited by

      dear all
      i would like to ask about how to create email customer for reply or back to notification from agent, i dont know how to reply to email after while the customer create a ticket from support desk.

      Thank you very much for your info
      Herman

      1 Reply Last reply Reply Quote 0
      • admin
        admin UVdesk Staff admin last edited by

        Hello @herman
        All automation in UVdesk can be possible through workflow, for more details refer to this link - https://docs.uvdesk.com/uvdemo/productivity/workflow.html
        Also, do let us know which variant of UVdesk are you using? Open Source or SaaS Helpdesk? so that we can assist you accordingly.
        Thanks & Regards
        UVdesk Team

        darikelwan 1 Reply Last reply Reply Quote 1
        • darikelwan
          darikelwan @admin last edited by

          thank you @admin for providing this information to us , it will be very helpful for us.

          Darik Elwan

          1 Reply Last reply Reply Quote 2
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