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    • A
      afe038 @Komal Sharma last edited by

      Hi @Komal-Sharma

      Please find below my framework.yaml file:

      $ cat config/packages/framework.yaml
      # see https://symfony.com/doc/current/reference/configuration/framework.html
      framework:
          secret: '%env(APP_SECRET)%'
          #csrf_protection: true
          http_method_override: false
      
          # Enables session support. Note that the session will ONLY be started if you read or write from it.
          # Remove or comment this section to explicitly disable session support.
          session:
            handler_id: session.handler.native_file
            storage_factory_id: session.storage.factory.native
            save_path: '%kernel.project_dir%/var/sessions/%kernel.environment%'
            #2 Days lifetime (172800 seconds)
            cookie_lifetime: 172800
            cookie_secure: 'auto'
            cookie_samesite: 'lax'
      
      
          #esi: true
          #fragments: true
          php_errors:
              log: true
      
      when@test:
          framework:
              test: true
              session:
                  storage_factory_id: session.storage.factory.mock_file
      

      Please find the log here: https://notepad.link/y3jrz

      1 Reply Last reply Reply Quote 0
      • Komal Sharma
        Komal Sharma UVdesk Staff mod last edited by

        @afe038

        Please find below my framework.yaml file:

        We have checked the same steps with dev-master project and here working session login increase.
        Also, Let us know you have any changes in your project.
        We will check and update you, if we are able to reproduce this issue.

        Thanks for your time and patience!!!

        A 1 Reply Last reply Reply Quote 0
        • A
          afe038 @Komal Sharma last edited by

          @Komal-Sharma said in User Login Timeout:

          for

          Hi @Komal-Sharma,

          I just checked, apart from the configuration of the email services and modification of the templates, no other change was performd (beside the modification of the framework.yaml file).

          Kind regards,
          Agron

          1 Reply Last reply Reply Quote 0
          • Komal Sharma
            Komal Sharma UVdesk Staff mod last edited by

            I just checked, apart from the configuration of the email services and modification of the templates, no other change was performd (beside the modification of the framework.yaml file).

            Alright, thanks for update here. We will check and updated you, If we are able to reproduce this issue. It can takes some time.

            Thanks for your time and patience!!!

            peopleinside 1 Reply Last reply Reply Quote 0
            • peopleinside
              peopleinside EX helping member @Komal Sharma last edited by

              @Komal-Sharma any update on this topic?
              Can i mark as solved or still need update the user?

              šŸ’¬ You can also ask help on GitHub Discussions
              šŸ”“ I am no more active on Uvdesk
              šŸ”“ Forum support is inactive!

              A 1 Reply Last reply Reply Quote 0
              • Komal Sharma
                Komal Sharma UVdesk Staff mod last edited by

                We have checked and followed the above same steps but we are not able to reproduce this issue. Here, increase the session time also.

                1 Reply Last reply Reply Quote 0
                • Topic has been marked as solved  peopleinside peopleinside 
                • A
                  afe038 @peopleinside last edited by

                  @peopleinside @Komal-Sharma ,

                  I'm still experiencing the issue after even after following the steps!

                  BR,
                  Agron

                  peopleinside 1 Reply Last reply Reply Quote 0
                  • peopleinside
                    peopleinside EX helping member @afe038 last edited by

                    @afe038 I'm sorry to read your issue still be not resolved.
                    Free support can be limited.

                    You can try maybe to create a demo with the issue and show to the developer team but I think you can discuss this privately opening a private ticket https://support.uvdesk.com/en/customer/create-ticket/

                    šŸ’¬ You can also ask help on GitHub Discussions
                    šŸ”“ I am no more active on Uvdesk
                    šŸ”“ Forum support is inactive!

                    A 1 Reply Last reply Reply Quote 0
                    • A
                      afe038 @peopleinside last edited by

                      @peopleinside, sure thing, I will try to setup the demo and a private ticket.

                      peopleinside 1 Reply Last reply Reply Quote 0
                      • peopleinside
                        peopleinside EX helping member @afe038 last edited by

                        @afe038 yes, this is my suggestion.
                        Also provide in the ticket to developers steps to reproduce the issue.
                        A small video can also help the team.

                        šŸ’¬ You can also ask help on GitHub Discussions
                        šŸ”“ I am no more active on Uvdesk
                        šŸ”“ Forum support is inactive!

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