@JMventura said in Issue with fethcing some emails: 1# - UVdesk doesn't convert to tickets emails that were sent to a capitalized email. https://github.com/uvdesk/mailbox-component/issues/64#issuecomment-788920997 Solved here. Query 2# - the discussion is going here regarding this https://github.com/uvdesk/mailbox-component/issues/65 We need row content for the same the emails your received from web form. so that we can check only for this issue.