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    UVdesk

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    Topics created by AdyG

    • A

      Solved Bulk User Creation
      Technical Help • • AdyG

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      Sanjeev

      @adyg said in Bulk User Creation:

      Is there a way to create bulk users which are agents and/or customers?
      We are looking to use UVDesk for training IT helpdesk agents.

      Bulk agent creation is not possible but you can create one by one using command.

      You need to provide email and password using console don't need to follow full process of password setup using received link.

      Open your CMD and navigate to your project route.
      Now run below command to create agent and setup email and password for them.

      php bin/console uvdesk_wizard:defaults:create-user ROLE_AGENT

    • A

      Solved UVDesk Community: Cannot connect to database
      Technical Help • • AdyG

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      Sanjeev

      @peopleinside said in UVDesk Community: Cannot connect to database:

      ead you was able to resolve

      Yes, due to Redis connection check sometime it fails to verify database details.