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    UVdesk

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    AdyG

    @AdyG

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    Latest posts made by AdyG

    • Bulk User Creation

      Is there a way to create bulk users which are agents and/or customers?

      We are looking to use UVDesk for training IT helpdesk agents.

      posted in Technical Help
      A
      AdyG
    • RE: UVDesk Community: Cannot connect to database

      It was the Redis issue - disabled the Redis extension and resolved the problem.

      https://github.com/uvdesk/community-skeleton/issues/364#issuecomment-780486976

      posted in Technical Help
      A
      AdyG
    • UVDesk Community: Cannot connect to database

      I have been trying to install UVDesk on shared hosting, where I have full control of the server via Plesk.

      Everything is configured, and the server only provides access to MariaDB.

      Server: 127.0.0.1
      Port: 3306
      Username: abcdefg (fake)
      Password: abcdefg (fake)
      Database: abcdefg

      The response is: Details are incorrect! Connection not established.

      I do not tick create a database as that has already been completed.

      Any reasons why, and if I set the values in .env, is there a way that UVDesk will bypass the database config.

      posted in Technical Help
      A
      AdyG