@dwijadas I suggest to try to install latest UVdesk by using FTP or composer.
With Composer: https://www.uvdesk.com/en/blog/installation-open-source-helpdesk-uvdesk/
With FTP, the file can be download at https://cdn.uvdesk.com/uvdesk/downloads/opensource/uvdesk-community-current-stable.zip
Once file upload just load the public folder to run the setup.
In this way you are sure to have latest version.
You can check what is the latest version here: https://github.com/uvdesk/community-skeleton/releases