Solved Mailbox not receiving emails in windows XAMPP.

[marvel]

Hosted UVdesk with XAMPP Server and now mailbox is not receiving any emails, but SMTP is working fine. IMAP is already enabled for the Gmail account configured. Any luck?

[Komal Sharma]

@marvel ,

Hosted UVdesk with XAMPP Server and now mailbox is not receiving any emails, but SMTP is working fine. IMAP is already enabled for the Gmail account configured.

You will be first refresh mailbox command in your project root directory. Once you make a try with the email on the configured email address in mailbox from another email address.

After that refresh the mailbox command in your project root directory using the below command:

$ php bin/console uvdesk:refresh-mailbox your-mailbox-email-address

Thanks and Regards
Uvdesk Team

[ipacific456]

@Komal-Sharma how do you get to the root directory and execute the command?

[peopleinside]

@ipacific456 you should know how to move to the root directory of UVdesk.
You should also know how to use XAMPP.

Seems you are asking how to use XAMPP but I think in this community we cannot teach how to use the third part software.

If your question was different then can be not really clear and easy to understand for give an answer to you. About XAMPP you can do some Google research if you find yourself in difficulty.

[ipacific456]

@peopleinside thank you. I simply moved into the uvdesk root directory and executed the command. It worked.

[peopleinside]

@ipacific456 great, is your issue resolved? I hope so.
Thanks for the feedback!

[ipacific456]

@peopleinside Yes my issue is resolved.

[peopleinside]

@ipacific456 great, thank you it's a good news to hear.