UVdesk
    • Register
    • Login
    • Search
    • Recent

    Solved Add Customer Contact to Workflow Condition

    Technical Help
    3
    5
    41
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • M
      Michael Neo last edited by

      Hi,

      How can I add customer contact as a workflow condition? Currently there are only Customer Name and Emal address.

      Thank you.

      Cheers,
      Michael.

      81f6a4fc-01c8-4774-961a-61ed5662ed84-image.png

      peopleinside 1 Reply Last reply Reply Quote 0
      • peopleinside
        peopleinside community specialist mod admin @Michael Neo last edited by

        @Michael-Neo
        Hi! Is not clear to me what you wanna do with the workflow. I'm not sure your question Is clear.

        UVdesk passionate | Community moderator | External consultant

        If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
        You can always get in touch also with the UVdesk team
        https://support.uvdesk.com/en/

        M 1 Reply Last reply Reply Quote 0
        • M
          Michael Neo @peopleinside last edited by

          Hi @peopleinside

          I would like to select Customer contact number as a condition in Workflow. It only allows to select Name and email address.

          Hope it's clear now.

          Cheers.

          peopleinside 1 Reply Last reply Reply Quote 0
          • peopleinside
            peopleinside community specialist mod admin @Michael Neo last edited by

            @Michael-Neo the phone number?
            If the field you are looking for is not present means is not supported yet, means need to be implemented by the UVdesk team.

            UVdesk passionate | Community moderator | External consultant

            If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
            You can always get in touch also with the UVdesk team
            https://support.uvdesk.com/en/

            1 Reply Last reply Reply Quote 0
            • Komal Sharma
              Komal Sharma UVdesk Staff last edited by

              @Michael-Neo

              How can I add customer contact as a workflow condition? Currently there are only Customer Name and Emal address.

              We are informing to you. At this moment, we have not added the phone number field in the workflow condition.

              1 Reply Last reply Reply Quote 0
              • Topic has been marked as solved  peopleinside peopleinside 
              • First post
                Last post