Solved Refresh mailbox stuck on converting without an error string61

[Bayu Nugroho]

Dear Team,

i use UVDESK V1.1.1-main download form github.
i have trouble when refresh mailbox. with error

here are the settings we have made:

please help.

[Komal Sharma]

Let us know, which environment you are using in dev or prod mode.
Also, once you have cleared cache of your project after mailbox setup using the below command:

php bin/console c:c

Once you can setup again delete all setup and after that cleared cache of project. After that try again fetch mailbox command.

[Bayu Nugroho]

@Komal-Sharma

Hi Komal, i use dev mode . yes exactly i execute php bin/console c:c. but still get error message

[Komal Sharma]

@Bayu-Nugroho

Once you can check cross verify again your settings because your mailbox url showing something like this publi instead of public:

http:/your-domain-name/publi/en/mailbox/listener

and in your uvdesk.yaml file showing site_url like this till public:

Can you please share a composer.lock and composer.json file of your project. Also, share your configured email id details.