Solved Impossible to install, stall at step 1 on php8, step 4 on php7.3
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Hello, I'm the same
but in my case it stops at step 2
I have already done several things, but I have run out of tricks and I don't know what to do.
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It can be because of these reasons.
Check the below these cases and make changes accordingly:- A web server might don't have permission to allow overriding of the Apache config on a per-directory basis. Allow Override needs to be set to All for the directory block as mentioned below:
<Directory /home/users/var/www/htdocs> Options Indexes FollowSymLinks AllowOverride All Require all granted
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If your database password contains some special character(such as #$%@) then change your password and make it without special characters.
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Locate the .env file in your project and make sure APP_ENV=dev when you are doing your setup.
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Allow read-write permission for the below file & folder:
- For .env file – chmod 777 -R path of .env file of UVdesk project
- For Var folder -chmod 777 -R path of var folder of UVdesk project
- For Config folder – chmod 777 -R path of config folder of UVdesk
- For Public folder – chmod 777 -R path of the public folder of UVdesk
- For Migration folder – chmod 777 -R path of the migration folder of UVdesk
- It happens mainly because of less execution time in the php.ini file.
By default, max_execution_time is 30 sec you need to increase it and restart your server.
Check here how to increase the max-execution time.
Restart your server.
And clear your project cache by:
php bin/console c:c
Now try to install your project.=> Once you try with the manual installation of uvdesk from here.
If the issue is still in the manual installation setup, let us know.
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Hello, thank you for your instructions, I was able to install them thanks to your tutorial, but the problem is that I cannot enter the admin and it does not allow me to attach an image when I try to send as a user.
I don't know how to remove the production tools that appear at the bottom of the page, I never worked with Laravel.
But if you explain to me what I have to do once I have it installed, I do it.
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I have already removed the tools now it has gone from local to production, but I can't enter the admin I still don't know why.
This is my configuration, I still don't know if I need more permissions to upload files
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This is what happens if I try to upload an image from the side of the user asking for support
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peopleinside
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peopleinside
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@compay thank you for your update, let's wait a staff reply from UVdesk
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I'm sorry to see no reply from UVdesk.
@Komal-Sharma -
peopleinside
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I'm marking this topic as solved as the topic has been started from the author that has received the reply.
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Your issue is due to insufficient directory permissions. To resolve this, change the owner of the directory accordingly:
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First, you will directory user ownership to a specific non-root user using this command:
$ chown -R {user_name}:{user_group} {target_directory}
Ex: $ chown -R uvdesk:uvdesk community-skeleton
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Second, add this user to the www-data apache user group using the following command:
Add user to www-data group:
$ usermod -aG {user} www-data;
Ex: $ usermod -aG uvdesk www-data;
Verify that the user has been added to the www-data group:
$ groups <your-user-name>;
Ex: $ groups uvdesk;
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