3 Jan 2022, 13:15

So if you will export Database you will simply receive all HTMl with content.

Yes, that would be ok with english text, but greek text is unreadable when inside html in the database because it's saved as html entities: όνομα -> '& Omicron;& Nu;& Omicron;& Mu;& Alpha;' .
And so the export is also unreadable.
Can i disable the html editor in the ticket message field and enter plain text instead?
Thank you.