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    Solved How I can move the rate support button from right to left?

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    • peopleinside
      peopleinside EX helping member last edited by peopleinside

      Hi, my live chat widget is positioned, usually on the right side, now temporarily I moved just for the help desk to the left but I prefer to have the live chat widget on the right and move the RATE Support to the left.

      Can you help me to move the RATE SUPPORT button to the left?
      What code I need edit?

      Also how I can add translation for RATE SUPPORT?
      I see you have updated but composer update will not update translation so you need create a guide how to upgrade or improve the upgrade process.

      With composer update not all components are updated, translations are not.

      Thank you!

      šŸ’¬ You can also ask help on GitHub Discussions
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      • Sanjeev
        Sanjeev developer UVdesk Staff last edited by

        Hi, my live chat widget is positioned, usually on the right side, now temporarily I moved just for the help desk to the left but I prefer to have the live chat widget on the right and move the RATE Support to the left.

        Please share site link as well as screenshot what you want to do.
        we will check if we can help!

        Also how I can add translation for RATE SUPPORT?

        Update your files under translation folder from here to make it latest one.
        https://github.com/uvdesk/community-skeleton/tree/master/translations

        peopleinside 1 Reply Last reply Reply Quote 0
        • peopleinside
          peopleinside EX helping member @Sanjeev last edited by

          @Sanjeev Umh when customer read a ticket will see the rate support (Kudos) button widget positioned at bottom right of the page.

          I'm asking how I can move this button rating widget to the left šŸ™‚

          šŸ’¬ You can also ask help on GitHub Discussions
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          • Sanjeev
            Sanjeev developer UVdesk Staff last edited by

            @peopleinside
            ohh i thought you are asking about live chat positioning.

            Will let you share the changes need to do for rating widget to left side once we check from our side.

            peopleinside 1 Reply Last reply Reply Quote 0
            • Sanjeev
              Sanjeev developer UVdesk Staff last edited by

              @peopleinside

              Locate path in your project:

              vendor/uvdesk/support-center-bundle/Resources/views/Knowledgebase/ticketView.html.twig

              Update below css code under </style> tag here.

              .uv-kudo {
              right: 880px !important;
              }

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              • peopleinside
                peopleinside EX helping member @Sanjeev last edited by

                @Sanjeev Correct, sorry for confusing you. The live chat is why I want move the Kudos button šŸ™‚

                Thank you for the answer, I will try tomorrow as now IM traveling šŸ™‚

                Thanks again šŸ™‚

                šŸ’¬ You can also ask help on GitHub Discussions
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                • Sanjeev
                  Sanjeev developer UVdesk Staff last edited by

                  Clear cache after that and let us know if works.
                  php bin/console c:c

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                  • peopleinside
                    peopleinside EX helping member last edited by

                    @Sanjeev said in How I can move the rate support button from right to left?:

                    uv-kudo

                    .uv-kudo {
                             left: 0px !important;
                            }
                    

                    is better but I need the right code also for the mobile kudos button because on mobile kudos button still showed on the right šŸ˜‰

                    šŸ’¬ You can also ask help on GitHub Discussions
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                    • Sanjeev
                      Sanjeev developer UVdesk Staff last edited by

                      @peopleinside
                      If you use left then it should work.

                      .uv-kudo {
                               left: -68px !important;
                              }
                      

                      But need to adjust for mobile device.. update is for desktop.

                      peopleinside 1 Reply Last reply Reply Quote 1
                      • peopleinside
                        peopleinside EX helping member @Sanjeev last edited by peopleinside

                        @Sanjeev yes is good, thanks.
                        I placed the CSS code into CSS section in branding so I will not loose changes when updating UVdesk.

                        I also used left: -55px because looks better on showing all smiles.
                        Thank you!

                        šŸ’¬ You can also ask help on GitHub Discussions
                        šŸ”“ I am no more active on Uvdesk
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