UVdesk
    • Register
    • Login
    • Search
    • Recent

    Solved Wrong version showed in Softacolous

    Technical Help
    2
    5
    151
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • peopleinside
      peopleinside mod admin community specialist last edited by peopleinside

      Hi, I upgraded to version 1.0.14 but since long time Softacolous show I have installed 1.0.13.
      With file I should update in UVdesk for fix this? Thank you.

      UVdesk passionate | Community moderator | External consultant

      If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
      You can always get in touch also with the UVdesk team
      https://support.uvdesk.com/en/

      1 Reply Last reply Reply Quote 0
      • Sanjeev
        Sanjeev developer UVdesk Staff mod last edited by

        @peopleinside

        May be they have not taken latest zip from our official website https://www.uvdesk.com/en/opensource/

        locate path:
        vendor/uvdesk/core-framework/Resources/views/dashboard.html.twig

        open dashboard.html.twig and update here.

        peopleinside 1 Reply Last reply Reply Quote 0
        • peopleinside
          peopleinside mod admin community specialist @Sanjeev last edited by

          @Sanjeev UVdesk was not updated or installed by Softacolous, I just imported my existent install.
          Checking the file you mentioned the version here is 1.014 so I think Softacolous is not taking info of version from this file. When I log-in on my operator Dashboard the version showed in the footer is correct, is Softacolous panel that show I'm using version 1.0.13 so I suppose the Sofacolous software is reading some else file that UVdesk never updated.

          UVdesk passionate | Community moderator | External consultant

          If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
          You can always get in touch also with the UVdesk team
          https://support.uvdesk.com/en/

          1 Reply Last reply Reply Quote 0
          • Sanjeev
            Sanjeev developer UVdesk Staff mod last edited by

            @peopleinside

            At the time of project installation we put version here.

            And same put on dashboard file as well as said in above reply.

            peopleinside 1 Reply Last reply Reply Quote 1
            • peopleinside
              peopleinside mod admin community specialist @Sanjeev last edited by

              @Sanjeev perfect, this resolve my issue.
              In ConfigureHelpdesk.php the version was still 1.0.13 now fixed

              UVdesk passionate | Community moderator | External consultant

              If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
              You can always get in touch also with the UVdesk team
              https://support.uvdesk.com/en/

              1 Reply Last reply Reply Quote 0
              • First post
                Last post