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    Solved Wrong version showed in Softacolous

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    • peopleinside
      peopleinside community specialist mod admin last edited by peopleinside

      Hi, I upgraded to version 1.0.14 but since long time Softacolous show I have installed 1.0.13.
      With file I should update in UVdesk for fix this? Thank you.

      UVdesk passionate | Community moderator | External consultant

      If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
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      • Sanjeev
        Sanjeev developer UVdesk Staff mod last edited by

        @peopleinside

        May be they have not taken latest zip from our official website https://www.uvdesk.com/en/opensource/

        locate path:
        vendor/uvdesk/core-framework/Resources/views/dashboard.html.twig

        open dashboard.html.twig and update here.

        peopleinside 1 Reply Last reply Reply Quote 0
        • peopleinside
          peopleinside community specialist mod admin @Sanjeev last edited by

          @Sanjeev UVdesk was not updated or installed by Softacolous, I just imported my existent install.
          Checking the file you mentioned the version here is 1.014 so I think Softacolous is not taking info of version from this file. When I log-in on my operator Dashboard the version showed in the footer is correct, is Softacolous panel that show I'm using version 1.0.13 so I suppose the Sofacolous software is reading some else file that UVdesk never updated.

          UVdesk passionate | Community moderator | External consultant

          If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
          You can always get in touch also with the UVdesk team
          https://support.uvdesk.com/en/

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          • Sanjeev
            Sanjeev developer UVdesk Staff mod last edited by

            @peopleinside

            At the time of project installation we put version here.

            And same put on dashboard file as well as said in above reply.

            peopleinside 1 Reply Last reply Reply Quote 1
            • peopleinside
              peopleinside community specialist mod admin @Sanjeev last edited by

              @Sanjeev perfect, this resolve my issue.
              In ConfigureHelpdesk.php the version was still 1.0.13 now fixed

              UVdesk passionate | Community moderator | External consultant

              If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
              You can always get in touch also with the UVdesk team
              https://support.uvdesk.com/en/

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