Redirect to knowledgebase and ticket list page



  • I have to update two redirection flow:

    1. How to redirect on the knowledgebase page when tickets submitted by unregistered users?

    2. How to redirect on ticket list page when ticket submitted by login users?

    Thank You


  • UVdesk Staff mod

    @Rosa-A-Hancock

    For this you need to make below changes as suggested below in screenshot.

    locate path in your project and update code as done with red mark in screenshot:

    vendor/uvdesk/support-center-bundle/Controller/Ticket.php

    Open Ticket.php and reach to ticketadd() function make changes as done in below screenshot.

    01136950-5a12-4aa9-aa9b-1d3cf99a8416-image.png

    It will also updated in our project in next release.

    Thanks,


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