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Solved Uvdesk reachable only on localhost

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  • peopleinside
    peopleinside EX helping member @manata last edited by 15 Oct 2020, 19:45

    @manata well, digiting the uvdesk folder did not work without the : and port after the IP?

    💬 You can also ask help on GitHub Discussions
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    • M
      manata last edited by 15 Oct 2020, 19:49

      no, seems that UVdesk is listening only on 127.0.0.1:8002 :Capture3.PNG Capture4.PNG

      peopleinside 1 Reply Last reply 15 Oct 2020, 19:55 Reply Quote 0
      • peopleinside
        peopleinside EX helping member @manata last edited by peopleinside 15 Oct 2020, 19:55 15 Oct 2020, 19:55

        @manata Strange. Sorry I don't try on localhost or IP. I use UVdesk with a domain but the screenshot that Sanjeev showed you seems is not on post 8002.

        Maybe the fact is lightening on port 8002 is set this somewhere?
        Umh... I have no idea. I'm not good installing on localhost.

        I suppose this is a internal network IP. Just UVdesk is not working?
        Are you able to reach other applications on the same IP address?

        💬 You can also ask help on GitHub Discussions
        🔴 I am no more active on Uvdesk
        🔴 Forum support is inactive!

        M 1 Reply Last reply 16 Oct 2020, 12:48 Reply Quote 0
        • M
          manata @peopleinside last edited by 16 Oct 2020, 12:48

          @peopleinside , thanks for your reply, just to make sure how to start the server correctly, I'm going to <uvdesk_directory> and apply php bin/console server:start gives me a message : OK Server listening on http://127.0.0.1:8002.

          Is it the right way to do it ? thanks

          peopleinside 2 Replies Last reply 16 Oct 2020, 13:03 Reply Quote 0
          • peopleinside
            peopleinside EX helping member @manata last edited by 16 Oct 2020, 12:56

            @manata I installed UVdesk by FTP and by the web interface. I never used yet composer for UVdesk.
            I use it in a domain, never tested on local. You may need help from UVdesk team but they may be busy as there are some urgent issues to resolve.

            They will reply asap I suppose.
            I have no issue on reach UVdesk on a domain.

            💬 You can also ask help on GitHub Discussions
            🔴 I am no more active on Uvdesk
            🔴 Forum support is inactive!

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            • peopleinside
              peopleinside EX helping member @manata last edited by 16 Oct 2020, 13:03

              @manata maybe the issue occur because you installed as localhost and works.
              Issue is when you can to change domain so using IP.

              I never tested moving UVdesk from a domain to another, don't know if you need change some configuration file.

              @Sanjeev

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              • Sanjeev
                Sanjeev developer UVdesk Staff last edited by 16 Oct 2020, 14:25

                @manata

                @peopleinside , thanks for your reply, just to make sure how to start the server correctly, I'm going to <uvdesk_directory> and apply php bin/console server:start gives me a message : OK Server listening on http://127.0.0.1:8002
                Is it the right way to do it ? thanks

                You can run project by this way :

                When you run your project by this way it will access path upto public folder of your project so you don't need to navigate to public folder of your project to run your project.

                php bin/console s:r

                here s:r is server:run

                project will run on default port.

                defaultPortRun.PNG

                Or you can run it with any predefined port if you want:

                predefinedPort.PNG

                But it is used when your project in dev mode.
                The command will not work when if your project in production mode.

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                • 10 days later
                • M
                  manata last edited by 26 Oct 2020, 13:37

                  Hi, Fixed the problem by changing apache configuration under sites-enabled.
                  Thanks a lot for your help

                  peopleinside 1 Reply Last reply 26 Oct 2020, 13:38 Reply Quote 0
                  • peopleinside
                    peopleinside EX helping member @manata last edited by 26 Oct 2020, 13:38

                    @manata I'm happy to read you have resolved. Enjoy, stay safe and have a nice week 🙂

                    💬 You can also ask help on GitHub Discussions
                    🔴 I am no more active on Uvdesk
                    🔴 Forum support is inactive!

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                    • M
                      manata last edited by 26 Oct 2020, 13:40

                      Thanks, you as well !

                      1 Reply Last reply Reply Quote 0
                      • Sanjeev
                        Sanjeev developer UVdesk Staff last edited by 26 Oct 2020, 13:46

                        @manata

                        Glad to know that it will helps others to do the same.

                        Have a nice day !!

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