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    Solved Uvdesk reachable only on localhost

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    • M
      manata @peopleinside last edited by

      @peopleinside seems port 80 apache2 is opened 🙂 Capture2.PNG

      peopleinside 1 Reply Last reply Reply Quote 0
      • peopleinside
        peopleinside mod admin community specialist @manata last edited by

        @manata well, digiting the uvdesk folder did not work without the : and port after the IP?

        UVdesk passionate | Community moderator | External consultant

        If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
        You can always get in touch also with the UVdesk team
        https://support.uvdesk.com/en/

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        • M
          manata last edited by

          no, seems that UVdesk is listening only on 127.0.0.1:8002 :Capture3.PNG Capture4.PNG

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          • peopleinside
            peopleinside mod admin community specialist @manata last edited by peopleinside

            @manata Strange. Sorry I don't try on localhost or IP. I use UVdesk with a domain but the screenshot that Sanjeev showed you seems is not on post 8002.

            Maybe the fact is lightening on port 8002 is set this somewhere?
            Umh... I have no idea. I'm not good installing on localhost.

            I suppose this is a internal network IP. Just UVdesk is not working?
            Are you able to reach other applications on the same IP address?

            UVdesk passionate | Community moderator | External consultant

            If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
            You can always get in touch also with the UVdesk team
            https://support.uvdesk.com/en/

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            • M
              manata @peopleinside last edited by

              @peopleinside , thanks for your reply, just to make sure how to start the server correctly, I'm going to <uvdesk_directory> and apply php bin/console server:start gives me a message : OK Server listening on http://127.0.0.1:8002.

              Is it the right way to do it ? thanks

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              • peopleinside
                peopleinside mod admin community specialist @manata last edited by

                @manata I installed UVdesk by FTP and by the web interface. I never used yet composer for UVdesk.
                I use it in a domain, never tested on local. You may need help from UVdesk team but they may be busy as there are some urgent issues to resolve.

                They will reply asap I suppose.
                I have no issue on reach UVdesk on a domain.

                UVdesk passionate | Community moderator | External consultant

                If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
                You can always get in touch also with the UVdesk team
                https://support.uvdesk.com/en/

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                • peopleinside
                  peopleinside mod admin community specialist @manata last edited by

                  @manata maybe the issue occur because you installed as localhost and works.
                  Issue is when you can to change domain so using IP.

                  I never tested moving UVdesk from a domain to another, don't know if you need change some configuration file.

                  @Sanjeev

                  UVdesk passionate | Community moderator | External consultant

                  If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
                  You can always get in touch also with the UVdesk team
                  https://support.uvdesk.com/en/

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                  • Sanjeev
                    Sanjeev developer UVdesk Staff mod last edited by

                    @manata

                    @peopleinside , thanks for your reply, just to make sure how to start the server correctly, I'm going to <uvdesk_directory> and apply php bin/console server:start gives me a message : OK Server listening on http://127.0.0.1:8002
                    Is it the right way to do it ? thanks

                    You can run project by this way :

                    When you run your project by this way it will access path upto public folder of your project so you don't need to navigate to public folder of your project to run your project.

                    php bin/console s:r

                    here s:r is server:run

                    project will run on default port.

                    defaultPortRun.PNG

                    Or you can run it with any predefined port if you want:

                    predefinedPort.PNG

                    But it is used when your project in dev mode.
                    The command will not work when if your project in production mode.

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                    • M
                      manata last edited by

                      Hi, Fixed the problem by changing apache configuration under sites-enabled.
                      Thanks a lot for your help

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                      • peopleinside
                        peopleinside mod admin community specialist @manata last edited by

                        @manata I'm happy to read you have resolved. Enjoy, stay safe and have a nice week 🙂

                        UVdesk passionate | Community moderator | External consultant

                        If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
                        You can always get in touch also with the UVdesk team
                        https://support.uvdesk.com/en/

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                        • M
                          manata last edited by

                          Thanks, you as well !

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                          • Sanjeev
                            Sanjeev developer UVdesk Staff mod last edited by

                            @manata

                            Glad to know that it will helps others to do the same.

                            Have a nice day !!

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