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    Solved Uvdesk reachable only on localhost

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    • M
      manata last edited by

      cant connect using ip address as you can see on screenshots :Screenshot from 2020-10-15 12-31-42.png Screenshot from 2020-10-15 12-32-36.png Capture.PNG

      peopleinside 1 Reply Last reply Reply Quote 0
      • peopleinside
        peopleinside EX helping member @manata last edited by peopleinside

        @manata if you remove port 8002 from the IP that is not the localhost?
        Maybe if you cannot connect can be a network issue? Can you reach other application on this IP and same port used?

        I'm not sure this is a UVdesk issue. I'm just supposing, give my 2 cents. ☺

        šŸ’¬ You can also ask help on GitHub Discussions
        šŸ”“ I am no more active on Uvdesk
        šŸ”“ Forum support is inactive!

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        • M
          manata @peopleinside last edited by

          @peopleinside seems port 80 apache2 is opened šŸ™‚ Capture2.PNG

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          • peopleinside
            peopleinside EX helping member @manata last edited by

            @manata well, digiting the uvdesk folder did not work without the : and port after the IP?

            šŸ’¬ You can also ask help on GitHub Discussions
            šŸ”“ I am no more active on Uvdesk
            šŸ”“ Forum support is inactive!

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            • M
              manata last edited by

              no, seems that UVdesk is listening only on 127.0.0.1:8002 :Capture3.PNG Capture4.PNG

              peopleinside 1 Reply Last reply Reply Quote 0
              • peopleinside
                peopleinside EX helping member @manata last edited by peopleinside

                @manata Strange. Sorry I don't try on localhost or IP. I use UVdesk with a domain but the screenshot that Sanjeev showed you seems is not on post 8002.

                Maybe the fact is lightening on port 8002 is set this somewhere?
                Umh... I have no idea. I'm not good installing on localhost.

                I suppose this is a internal network IP. Just UVdesk is not working?
                Are you able to reach other applications on the same IP address?

                šŸ’¬ You can also ask help on GitHub Discussions
                šŸ”“ I am no more active on Uvdesk
                šŸ”“ Forum support is inactive!

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                • M
                  manata @peopleinside last edited by

                  @peopleinside , thanks for your reply, just to make sure how to start the server correctly, I'm going to <uvdesk_directory> and apply php bin/console server:start gives me a message : OK Server listening on http://127.0.0.1:8002.

                  Is it the right way to do it ? thanks

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                  • peopleinside
                    peopleinside EX helping member @manata last edited by

                    @manata I installed UVdesk by FTP and by the web interface. I never used yet composer for UVdesk.
                    I use it in a domain, never tested on local. You may need help from UVdesk team but they may be busy as there are some urgent issues to resolve.

                    They will reply asap I suppose.
                    I have no issue on reach UVdesk on a domain.

                    šŸ’¬ You can also ask help on GitHub Discussions
                    šŸ”“ I am no more active on Uvdesk
                    šŸ”“ Forum support is inactive!

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                    • peopleinside
                      peopleinside EX helping member @manata last edited by

                      @manata maybe the issue occur because you installed as localhost and works.
                      Issue is when you can to change domain so using IP.

                      I never tested moving UVdesk from a domain to another, don't know if you need change some configuration file.

                      @Sanjeev

                      šŸ’¬ You can also ask help on GitHub Discussions
                      šŸ”“ I am no more active on Uvdesk
                      šŸ”“ Forum support is inactive!

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                      • Sanjeev
                        Sanjeev developer UVdesk Staff last edited by

                        @manata

                        @peopleinside , thanks for your reply, just to make sure how to start the server correctly, I'm going to <uvdesk_directory> and apply php bin/console server:start gives me a message : OK Server listening on http://127.0.0.1:8002
                        Is it the right way to do it ? thanks

                        You can run project by this way :

                        When you run your project by this way it will access path upto public folder of your project so you don't need to navigate to public folder of your project to run your project.

                        php bin/console s:r

                        here s:r is server:run

                        project will run on default port.

                        defaultPortRun.PNG

                        Or you can run it with any predefined port if you want:

                        predefinedPort.PNG

                        But it is used when your project in dev mode.
                        The command will not work when if your project in production mode.

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                        • M
                          manata last edited by

                          Hi, Fixed the problem by changing apache configuration under sites-enabled.
                          Thanks a lot for your help

                          peopleinside 1 Reply Last reply Reply Quote 0
                          • peopleinside
                            peopleinside EX helping member @manata last edited by

                            @manata I'm happy to read you have resolved. Enjoy, stay safe and have a nice week šŸ™‚

                            šŸ’¬ You can also ask help on GitHub Discussions
                            šŸ”“ I am no more active on Uvdesk
                            šŸ”“ Forum support is inactive!

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                            • M
                              manata last edited by

                              Thanks, you as well !

                              1 Reply Last reply Reply Quote 0
                              • Sanjeev
                                Sanjeev developer UVdesk Staff last edited by

                                @manata

                                Glad to know that it will helps others to do the same.

                                Have a nice day !!

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