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    Solved Uvdesk reachable only on localhost

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    • M
      manata last edited by

      Hi, Just installed UVdesk on Debian server and seems reachable only on localhost: 127.0.0.1, mean that I'm not able to reach it using IP address through the LAN.
      Any advice or config change ?

      Thanks

      1 Reply Last reply Reply Quote 0
      • Sanjeev
        Sanjeev developer UVdesk Staff last edited by

        @manata

        There is not such config for this.
        If you are able to access it using localhost(127.0.0.1) then you can also access it using IP address through the LAN.

        check if you are able to access localhost using your IP address.

        As you can check screenshot we are accessing it using IP.

        ip.PNG

        1 Reply Last reply Reply Quote 1
        • M
          manata last edited by

          cant connect using ip address as you can see on screenshots :Screenshot from 2020-10-15 12-31-42.png Screenshot from 2020-10-15 12-32-36.png Capture.PNG

          peopleinside 1 Reply Last reply Reply Quote 0
          • peopleinside
            peopleinside EX helping member @manata last edited by peopleinside

            @manata if you remove port 8002 from the IP that is not the localhost?
            Maybe if you cannot connect can be a network issue? Can you reach other application on this IP and same port used?

            I'm not sure this is a UVdesk issue. I'm just supposing, give my 2 cents. ☺

            šŸ’¬ You can also ask help on GitHub Discussions
            šŸ”“ I am no more active on Uvdesk
            šŸ”“ Forum support is inactive!

            M 1 Reply Last reply Reply Quote 0
            • M
              manata @peopleinside last edited by

              @peopleinside seems port 80 apache2 is opened šŸ™‚ Capture2.PNG

              peopleinside 1 Reply Last reply Reply Quote 0
              • peopleinside
                peopleinside EX helping member @manata last edited by

                @manata well, digiting the uvdesk folder did not work without the : and port after the IP?

                šŸ’¬ You can also ask help on GitHub Discussions
                šŸ”“ I am no more active on Uvdesk
                šŸ”“ Forum support is inactive!

                1 Reply Last reply Reply Quote 0
                • M
                  manata last edited by

                  no, seems that UVdesk is listening only on 127.0.0.1:8002 :Capture3.PNG Capture4.PNG

                  peopleinside 1 Reply Last reply Reply Quote 0
                  • peopleinside
                    peopleinside EX helping member @manata last edited by peopleinside

                    @manata Strange. Sorry I don't try on localhost or IP. I use UVdesk with a domain but the screenshot that Sanjeev showed you seems is not on post 8002.

                    Maybe the fact is lightening on port 8002 is set this somewhere?
                    Umh... I have no idea. I'm not good installing on localhost.

                    I suppose this is a internal network IP. Just UVdesk is not working?
                    Are you able to reach other applications on the same IP address?

                    šŸ’¬ You can also ask help on GitHub Discussions
                    šŸ”“ I am no more active on Uvdesk
                    šŸ”“ Forum support is inactive!

                    M 1 Reply Last reply Reply Quote 0
                    • M
                      manata @peopleinside last edited by

                      @peopleinside , thanks for your reply, just to make sure how to start the server correctly, I'm going to <uvdesk_directory> and apply php bin/console server:start gives me a message : OK Server listening on http://127.0.0.1:8002.

                      Is it the right way to do it ? thanks

                      peopleinside 2 Replies Last reply Reply Quote 0
                      • peopleinside
                        peopleinside EX helping member @manata last edited by

                        @manata I installed UVdesk by FTP and by the web interface. I never used yet composer for UVdesk.
                        I use it in a domain, never tested on local. You may need help from UVdesk team but they may be busy as there are some urgent issues to resolve.

                        They will reply asap I suppose.
                        I have no issue on reach UVdesk on a domain.

                        šŸ’¬ You can also ask help on GitHub Discussions
                        šŸ”“ I am no more active on Uvdesk
                        šŸ”“ Forum support is inactive!

                        1 Reply Last reply Reply Quote 0
                        • peopleinside
                          peopleinside EX helping member @manata last edited by

                          @manata maybe the issue occur because you installed as localhost and works.
                          Issue is when you can to change domain so using IP.

                          I never tested moving UVdesk from a domain to another, don't know if you need change some configuration file.

                          @Sanjeev

                          šŸ’¬ You can also ask help on GitHub Discussions
                          šŸ”“ I am no more active on Uvdesk
                          šŸ”“ Forum support is inactive!

                          1 Reply Last reply Reply Quote 0
                          • Sanjeev
                            Sanjeev developer UVdesk Staff last edited by

                            @manata

                            @peopleinside , thanks for your reply, just to make sure how to start the server correctly, I'm going to <uvdesk_directory> and apply php bin/console server:start gives me a message : OK Server listening on http://127.0.0.1:8002
                            Is it the right way to do it ? thanks

                            You can run project by this way :

                            When you run your project by this way it will access path upto public folder of your project so you don't need to navigate to public folder of your project to run your project.

                            php bin/console s:r

                            here s:r is server:run

                            project will run on default port.

                            defaultPortRun.PNG

                            Or you can run it with any predefined port if you want:

                            predefinedPort.PNG

                            But it is used when your project in dev mode.
                            The command will not work when if your project in production mode.

                            1 Reply Last reply Reply Quote 0
                            • M
                              manata last edited by

                              Hi, Fixed the problem by changing apache configuration under sites-enabled.
                              Thanks a lot for your help

                              peopleinside 1 Reply Last reply Reply Quote 0
                              • peopleinside
                                peopleinside EX helping member @manata last edited by

                                @manata I'm happy to read you have resolved. Enjoy, stay safe and have a nice week šŸ™‚

                                šŸ’¬ You can also ask help on GitHub Discussions
                                šŸ”“ I am no more active on Uvdesk
                                šŸ”“ Forum support is inactive!

                                1 Reply Last reply Reply Quote 0
                                • M
                                  manata last edited by

                                  Thanks, you as well !

                                  1 Reply Last reply Reply Quote 0
                                  • Sanjeev
                                    Sanjeev developer UVdesk Staff last edited by

                                    @manata

                                    Glad to know that it will helps others to do the same.

                                    Have a nice day !!

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