Installation step giving error

  • UVdesk.PNG

    In the installation, I'm struck from the past 3hrs it's still installing only. Can anyone help me to resolve this?

  • UVdesk Staff admin

    Check Following Cases:
    Before setting up your project check below things and make changes accordingly:

    Case 1. A web server might don’t have permission to allow overriding of the Apache config on a per-directory basis. In apache2.conf, Allow Override needs to be set to All for the directory block as mention below:

    <Directory /home/users/www>
    Options Indexes FollowSymLink
    AllowOverride All
    Require all granted

    Note: Need to run below commands for enabling mod rewrite rule:

    a2enmod rewrite
    Then, restart web server:

    service apache2 restart
    Case 2. If your database password contains some special character(such as #$%@) then change your password and make it without special character.

    Case 3. Allow read-write permission for below file & folder:

    For .env file – chmod 777 -R path of .env file of UVdesk project

    For var folder -chmod 777 -R path of var folder of UVdesk project

    For config folder – chmod 777 -R path of config folder of UVdesk project

    Case 4. And also check max execution time if it is 30 sec then increase it. Check here.

    Case 5. locate .env file in your project and make sure APP_ENV=dev when you are doing your setup.

    After that, restart your server by.

    service apache2 restart
    Lastly, clear your project cache by:

    php bin/console c:c

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