13 Jul 2023, 11:58

Hello @ridwann03 ,

Let us know which version of uvdesk you are using. Also, you have followed the below blog for swiftmailer setup:
https://www.uvdesk.com/en/blog/setup-gmail-mailbox-uvdesk-open-source-helpdesk/

Can you please share a screenshots of the swiftmailer, mailbox, and email settings option.