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    Solved What is the data retention policy in opensource

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    • N
      noman last edited by

      Hello everyone! I have a simple question. I would like to understand the default way data is stored in UVdesk. For example, if I have a 200GB hard disk, what happens when it becomes full? Also, I'm curious to know if there is an option to customize how long the data is retained. Thank you!

      peopleinside 1 Reply Last reply Reply Quote 0
      • Komal Sharma
        Komal Sharma UVdesk Staff mod last edited by

        @noman

        Thank you for your response. I would like to know if there is an option in UVdesk to set a specific limit for data retention. For instance, can I configure UVdesk to only keep data for 30 days? Alternatively, is it possible to define a retention period of 1 month or 1 year? I hope this clarifies my question.

        At this moment, we have not added like this data retention policy for opensource uvdesk.
        If you want more data storage so you can increased your hard-disk space.

        Thanks and Regards
        Uvdesk Team

        1 Reply Last reply Reply Quote 1
        • peopleinside
          peopleinside EX helping member @noman last edited by

          Hi @noman are you an automated profile?
          I don't understand well your question: this is an open source ticket system. If your disk space is full the app cannot work as any other app.

          Tickets are not deleted himself, if you need space you need maybe delete tickets.

          šŸ’¬ You can also ask help on GitHub Discussions
          šŸ”“ I am no more active on Uvdesk
          šŸ”“ Forum support is inactive!

          N 1 Reply Last reply Reply Quote 0
          • N
            noman @peopleinside last edited by

            Hi @peopleinside,Thank you for your response. I would like to know if there is an option in UVdesk to set a specific limit for data retention. For instance, can I configure UVdesk to only keep data for 30 days? Alternatively, is it possible to define a retention period of 1 month or 1 year? I hope this clarifies my question.

            peopleinside 1 Reply Last reply Reply Quote 1
            • peopleinside
              peopleinside EX helping member @noman last edited by

              @noman thanks for the clarification. Let's wait a UVdesk staff reply šŸ™‚

              šŸ’¬ You can also ask help on GitHub Discussions
              šŸ”“ I am no more active on Uvdesk
              šŸ”“ Forum support is inactive!

              1 Reply Last reply Reply Quote 0
              • Komal Sharma
                Komal Sharma UVdesk Staff mod last edited by

                @noman

                Thank you for your response. I would like to know if there is an option in UVdesk to set a specific limit for data retention. For instance, can I configure UVdesk to only keep data for 30 days? Alternatively, is it possible to define a retention period of 1 month or 1 year? I hope this clarifies my question.

                At this moment, we have not added like this data retention policy for opensource uvdesk.
                If you want more data storage so you can increased your hard-disk space.

                Thanks and Regards
                Uvdesk Team

                1 Reply Last reply Reply Quote 1
                • Topic has been marked as solved  peopleinside peopleinside 
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