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    Solved Can´t write to cache directory

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    • I
      illo last edited by

      Hey guys,

      I got an exceptions while installing UVDesk. The error message is "Unable to write in the "cache" directory (/var/www/html/uvdesk/var/cache/dev)"
      Currently I am not sure, how to fix this error. What I tried to fix the problem:

      Relax Access for /var/www/html
      <Directory "/var/www">
      AllowOverride All
      # Allow open access:
      Require all granted
      </Directory>

      Root also:
      <Directory />
      AllowOverride All
      Require all granted
      </Directory>

      Chmod 775 the hole path and all files included.

      fea33827-79ac-4a4b-881b-deaa3a12557f-image.png

      This is the error-page. The structure is the same as I downloaded it ( html/uvdesk/public/html.php ;;;; html/uvdesk/vendor )

      rewrite module ist enabled ( shared ).

      For any tips or clues, how I can fix it, I would be very grateful.

      Best regards

      peopleinside Komal Sharma 2 Replies Last reply Reply Quote 0
      • peopleinside
        peopleinside EX helping member @illo last edited by

        Hi @illo
        be sure you have set the correct folders and file permission.
        The following post can maybe help https://forums.uvdesk.com/topic/2002/file-permissions-in-the-case-you-have-throbles-installing-uvdesk

        💬 You can also ask help on GitHub Discussions
        🔴 I am no more active on Uvdesk
        🔴 Forum support is inactive!

        1 Reply Last reply Reply Quote 0
        • Komal Sharma
          Komal Sharma UVdesk Staff mod @illo last edited by

          @illo

          I got an exceptions while installing UVDesk. The error message is "Unable to write in the "cache" directory (/var/www/html/uvdesk/var/cache/dev)"
          Currently I am not sure, how to fix this error. What I tried to fix the problem:

          This issue generete due to permission problem.

          You can follow the below links for more information:

          https://stackoverflow.com/questions/20127884/runtimeexception-unable-to-create-the-cache-directory-var-www-sonata-app-cach

          https://stackoverflow.com/questions/13211829/symfony2-failed-to-write-cache-directory

          1 Reply Last reply Reply Quote 0
          • Topic has been marked as solved  peopleinside peopleinside 
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