16 Mar 2023, 17:15

Get the error in the title both when an employee tries to register a ticket and when an agent replies to a ticket.

From my research online, here is the file that may pertain to this error, if someone has the solution or whatever I am missing I would really appreciate it, I think if this is sorted we can finally launch uvdesk on our organisation.

swiftmailer.yaml:

swiftmailer:
    default_mailer: mailer_4157
    mailers:
        mailer_4157:
            transport: smtp
            username: helpdesk@ourfakedomain.com
            password: apasswordiscontainedhere
            host: smtp.livemail.co.uk
            port: 465
            encryption: ssl
            auth_mode: login
            sender_address: helpdesk@ourfakedomain.com 
            delivery_addresses: ['']
            disable_delivery: false
            stream_options:
                ssl:
                    verify_pear: false
                    verify_pear_name: false

If information from any other files is required please let me know