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Solved issues when changing to prod ENV

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  • N
    nathan last edited by 14 Apr 2022, 08:11

    Hi, I've been setting up uvdesk on an AWS lightsail LAMP instance.

    I was having some difficulty with the installation wizard, it kept getting stuck when trying to set up the super admin, so I found a post that provided a zip file uvdesk.sql which i was able to import into my database... seems to have worked a dream.

    I have uvdesk set up nicely, and have decided to set the APP_ENV=prod in .env.

    however now in prod mode, when i visit my url without /en/ at the end it reverts back to the installation wizard.. and it also throws an error when trying to log in
    65804943-583e-4a8b-9eec-c94a0f4d5644-image.png

    Please let me know if you need any more information... I really appreciate anyone willing to help.

    Kind Regards
    Nathan

    1 Reply Last reply Reply Quote 0
    • Komal Sharma
      Komal Sharma UVdesk Staff mod last edited by 14 Apr 2022, 10:48

      @nathan
      Are you able to log in to dev mode?

      If not, please make a try the below methods:

      • Check your read/write permissions enable or not in the .env file

      • In the last cache clear of your project with this command:

      php bin/console c:c

      and try again.

      1 Reply Last reply Reply Quote 0
      • Komal Sharma
        Komal Sharma UVdesk Staff mod last edited by 14 Apr 2022, 10:48

        @nathan
        Are you able to log in to dev mode?

        If not, please make a try the below methods:

        • Check your read/write permissions enable or not in the .env file

        • In the last cache clear of your project with this command:

        php bin/console c:c

        and try again.

        1 Reply Last reply Reply Quote 0
        • Topic has been marked as solved  peopleinside peopleinside 15 Apr 2022, 17:33
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