Solved Site Title

[Ajonymous]

Hi,

I am trying to find where to change the name of the site/company etc. I can change the 'Knowledgebase' bit but cannot find where the 'HelpDesk' bit is changed.

Any help would be appreciated.
Thanks
Jon

[peopleinside]

@Ajonymous Hi, you can change the HelpDesk name in the branding section.

When you load the main page as customer the world HelpDesk is automatically added and as I can see this cannot be changed. The custom name you will insert will appear after the world HelpDesk, in my installation is repeated two times.

For be more clear I set the following name under branding section: HelpDesk Siti Web Marco Borla
but when you load as customer the help desk: https://helpdesk.peopleinside.it/it/ the title of the page is: HelpDesk HelpDesk Siti Web Marco Borla

Maybe as suggestion UVdesk staff can remove the fact some code in the page add HelpDesk string that is not present in the custom form where you can customize the Help Desk name.. also because when the user go to the access page (https://helpdesk.peopleinside.it/it/usr/login) my HelpDesk string I added in the title is correctly showed one time only.

In the branding section you can set two different custom names: one in the HelpDesk menu and other one in the support center menù.

I hope this reply can help you

I opened an issue regarding this: https://github.com/uvdesk/community-skeleton/issues/455

[gogali6441]

When you load the main page as customer the world HelpDesk is automatically added and as I can see this cannot be changed. The custom name you will insert will appear after the world HelpDesk, in my installation is repeated two times.

[peopleinside]

@gogali6441 yes this is an issue and I reported on GitHub. We need wait a fix

[Sanjeev]

@peopleinside @gogali6441 @Ajonymous

Please locate path in your project.

vendor/uvdesk/support-center-bundle/Resources/views/Templates/layout.html.twig

Reach to line no. 30

Here Helpdesk is written statically.

You can remove below block from this line:

{% trans %}HelpDesk{% endtrans %}

[Ajonymous]

Thank you for that. I have made this change but the title has still not changed...

[peopleinside]

@Ajonymous Please try to clean cache with the SSH command: php bin/console c:c

[Ajonymous]

@peopleinside Unfortunately, I am not able to do that on my host.

[peopleinside]

@Ajonymous in this case I don't know how to help, let's hear @Sanjeev
In the future UVdesk team can create a clear cache button in operator side so this will be useful for users that cannot clear cache by SSH. I know another Open Source project that has done this