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    Solved Stuck on Installing

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    • F
      Fabio-Zeus-Soft last edited by

      After completed all the installation steps, it stucks in this page.
      Screenshot 2020-05-28 at 15.07.18.png
      As you can see there is an error in XHR calls
      Is there an error in my settings?
      Thanks in advance

      peopleinside 1 Reply Last reply Reply Quote 0
      • Sanjeev
        Sanjeev developer UVdesk Staff last edited by

        @Fabio-Zeus-Soft

        Allow read-write permission for below file & folder:

        For .env file – chmod 777 -R path of .env file of UVdesk project
        For var folder -chmod 777 -R path of var folder of UVdesk project
        For config folder – chmod 777 -R path of config folder of UVdesk 
        For public folder – chmod 777 -R path of public folder of UVdesk 
        

        Also check max execution time in php.ini file if it is 30 sec then increase it.
        https://stackoverflow.com/questions/16171132/how-to-increase-maximum-execution-time-in-php

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        • Sanjeev
          Sanjeev developer UVdesk Staff last edited by

          For more detail and help check this blog: https://www.uvdesk.com/en/blog/open-source-helpdesk-installation-on-ubuntu-uvdesk/

          ali sami farooq 1 Reply Last reply Reply Quote 0
          • ali sami farooq
            ali sami farooq @Sanjeev last edited by

            @Fabio-Zeus-Soft have you done your installation after reading the given blog , it is given very clear ~ Ali Sami Farooq

            Ali Sami Farooq

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            • peopleinside
              peopleinside EX helping member @Fabio-Zeus-Soft last edited by

              @Fabio-Zeus-Soft be sure to don't use special characters in the password because this created issue to me in the installation. Is a know issue in uvdesk that seems doesn't fully support password with special characters.

              šŸ’¬ You can also ask help on GitHub Discussions
              šŸ”“ I am no more active on Uvdesk
              šŸ”“ Forum support is inactive!

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