🔴 January 2024 Alert: Forum support inactive!
New forum registration are currently closed.
Use GitHub discussions
.

    UVdesk

    • Login
    • Search
    • Recent

    Solved Unable to login to admin panel right after installation

    Technical Help
    3
    3
    2791
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • S
      sajal last edited by

      I’ve installed uvdesk in my Debian server using composer create-project command. Then I’m able to install the uvdesk as well. But when I tried to login to admin portal using the admin credential I’ve given during installation. But it says invalid login credential.

      If anyone faced this issue please help me to resolve it.

      Thank you in advance

      Regards
      Sajal

      1 Reply Last reply Reply Quote 0
      • bansalvaish
        bansalvaish UVdesk Staff last edited by

        Hi @sajal
        If you facing this issue then you create new DB then migrate and install all the steps, also remember the admin credentials then try again.

        Thanks

        1 Reply Last reply Reply Quote 0
        • Sanjeev
          Sanjeev developer UVdesk Staff last edited by

          @sajal
          Please check if you are login using the correct panel.

          For admin/agent panel default path will be on URl like below.

          your_host/public/en/member/login

          else

          If accidentally forget your admin password and not able to login just after finishing installation can create a new admin password using below command.

          php bin/console uvdesk_wizard:defaults:create-user ROLE_ADMIN

          Just fill all the details for the admin and login using new details.

          1 Reply Last reply Reply Quote 0
          • First post
            Last post